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Technical Customer Service Representative Jobs in British Columbia

Technical Service Representative (Part Time) (Equest)
By BCJobs At Vernon, British Columbia, Canada
Training programs to build new and transferable skills and achieve certifications
Create an amazing customer experience at the service desk
Provide delivery and installation services for our customers in their homes
Ensure vehicles and equipment are well maintained
Cultivate an inclusive team and learning culture
Must be at least 18 years old
Technical Service Representative - Expanded Mining Products (Emp)
By Finning At Elkford, British Columbia, Canada
Strong organizational and time management skills with high attention to detail
Minimize downtime and maintain production requirements as scheduled
Seasoned HET /Millwright or P.Eng with significant mechanical or high voltage electrical experience or with appropriate mining experience
Minimum 5 years experience in a customer service role
Shovel and Drills equipment knowledge
Caterpillar equipment knowledge is considered an asset

Are you looking for a challenging and rewarding role in technical customer service? We are looking for an experienced Technical Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical advice, and resolving customer inquiries. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Technical Customer Service Representative Job Skills:

• Excellent customer service skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to remain calm and professional in difficult situations
• Knowledge of relevant products and services

What is Technical Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or technical support
• Certification in customer service or technical support
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues

What is Technical Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of relevant products and services
• Knowledge of troubleshooting techniques
• Knowledge of customer service software

What is Technical Customer Service Representative Job Experience?

• Previous experience in customer service or technical support
• Experience in troubleshooting technical issues
• Experience in customer service software

What is Technical Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat