Technical Business Analyst (Focus On Data Analytics)

Company Background: Tascon Solutions Inc. is a Vancouver-based technology consulting firm that delivers data analytics, IoT, and process automation solutions to businesses across various industries. We're passionate about leveraging technology to drive business success and are looking for talented professionals to join our team.

As a collaborative team of experts, we work closely with our clients to understand their unique needs and develop customized solutions that align with their business objectives. We value diversity, creativity, and a strong work ethic and are committed to fostering a supportive and collaborative work environment.

Job Title: Technical Business Analyst

Job Summary: A Technical Business Analyst with a focus on data analytics is responsible for analyzing business data and providing insights to support business decision-making. This role involves working closely with business stakeholders to identify data needs and requirements, developing data models, and creating dashboards and reports that provide insights into business performance.

Key Responsibilities:

• Integrating new systems, applications, programs, methods, customer portals, or software with the business operation to ensure there is a harmonious transition in the organization.
• Analyze and improve the performance of customer portals and other online systems.
• Conduct system analysis like software, hardware, and product or service analysis to ensure that the system is operating at the optimum level.
• Constantly update and enhance the systems to ensure compatibility with new operating systems and other industry improvements.
• Improving the user experience of the end-users when installing new systems, processes, or applications.
• Interviewing the end-user, employees, management, and other stakeholders to understand areas of weakness and develop a mechanism to address the challenges.
• Monitoring and maintaining the product licenses to ensure compliance with the law and general regulations in the industry.
• Promote the efficiency of the system by integrating performance metrics, security, encryption, and other measures to promote system integrity.
• Determining the efficiency and functionality of systems and processes in liaison with other stakeholders including the end-users, management, supply chain, and others.

Qualifications:

• Ability to design, maintain and improve internal business operations.
• Extensive experience in technical business analysis.
• Bachelor’s degree in computer science, IT, or a similar field.
• Team leader with demonstrated ability to lead a tech-savvy team.
• Demonstrated ability to facilitate end-user proficiency.
• Solid knowledge of relevant technology concepts (i.e., client-server, mainframe)
• Proven competence in advanced programming languages including SQL, system integration solutions, and others
• Accreditation certificate in data analysis from a reputable organization.