Data Scientist - Pricing & Analytics, Fintech

The Role

Leveraging data to solve customer problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time with our Price Prediction tool, we’ve also used data to build a suite of novel Fintech products that help customers save money while traveling.

You will be focusing on solving data and engineering problems that allow Hopper to offer products that help our customers navigate common travel headaches (like flight delays, cancellations, or price anxiety), and ultimately get where they want to be. This role will touch all of Hopper’s fintech products but focus on our Flexibility (including Cancel for Any Reason, Change for Any Reason, and Leave for Any Reason) and Price Freeze products.

This role has a tremendous impact on the vision and success of the company. It's a unique opportunity to join one of Hopper's most innovative teams, and get access to fascinating and massive market and behavioral data sets. It’s a huge personal growth opportunity, and includes high potential upside of pre-IPO stock options.

Responsibilities Include

In this role you will be part of a cross-functional team of product managers, data scientists, and engineers who work closely together to make travel easier and reach millions of users in the process.

• Measure business performance by identifying and refining KPI metrics and creating reporting frameworks to continuously monitor them
• Think beyond “just the model” by challenging existing product construction and UX, and building data-backed business cases to ship alternatives that improve the customer experience
• Find new opportunities for revenue growth by becoming the expert on our data and customers
• Initiate, develop, and maintain data pipelines that power our decision making
• Deliver all of the above within the Hopper app as well as on other distribution channels–the reach of this role is huge
• Ensure we are priced correctly based on changing demand environments and external conditions. Identify segments where we are mis-priced and deploy scalable solutions to correct pricing models

We are looking for someone who has a real bias for action, takes ownership, thrives on autonomy and delivers results.

An Ideal Candidate Has

• Worked on a consumer product and has shipped high impact models at scale
• A proven track record of solving complex problems with in depth understanding of data, product and business impact
• High proficiency in at least one programming language (preferably Python)
• Strong creative problem-solving skills and critical thinking competencies
• High attention to detail and ability to create scalable data solutions
• Experience with data visualization tools (Tableau, Amplitude, Big Query)
• Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products
• Designed, implemented, and deployed pricing models into production using modern technologies (e.g. Docker, Kubernetes, Google Cloud Platform, etc)
• Fluency in using SQL for data creation, maintenance and analysis

Perks Of Working With Us

• Small, dynamic teams = massive impact
• Access to a 401k
• Competitive salary commensurate with candidate’s relevant qualifications, knowledge, skills and work experience. Total compensation may also include equity (options / RSUs), sign-on bonus and other potential incentives
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Open communication with management and company leadership
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business

More About Hopper

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded nearly 80 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

• Hopper has raised over $700 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.
• Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership, Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.
• Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
• The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue.
• Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.

Come take off with us!