Sales Consultant (Brampton North Nissan)

Description
Position at Performance Auto Group
Drive for Excellence
Brampton North Nissan is a globally recognized dealership as part of the exclusive Nissan Global Award winners’ club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty.
Brampton North Nissan is currently seeking self-starting, motivated individuals, with proven track records in customer service to join their dynamic team of Sales Consultants and high volume dealerships.
About Us.
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Diversity: We are stronger through the inclusion of people, brands and ideas
• Innovation: We passionately embrace opportunities for new and continuous improvements
• Integrity: We are honest and transparent in our actions
• Giving Back: We positively impact the communities in which we live, work and raise families
• Empowerment: We encourage and support our people in taking initiative
• Great Experience: Every customer is entitled to a great experience

Here’s What You’ll Deliver

• Work effectively without supervision.
• Ability to work in adherence to company safety standards at all times.
• Follow up with the factory and distributors regarding late vehicle deliveries.
• Keep abreast of new equipment, features and tools available and recommend purchases.
• Inform customers when vehicles are ready to be picked up.
• Other duties as required by management.
• Answer Customer Service phone calls relating to car sale inquiries.
• Attend factory-sponsored and dealer-specified training classes as scheduled by management.
• Project a positive attitude for the benefit of our customers and fellow employees.
• Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
• Comply with all company policies, standards and procedures.
• Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
• Keep customers updated by phone as to the progress of their vehicle’s delivery.
• Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
• Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
• Account for all documents; ensure that none are missing.
• Ensure customer car quotes are competitive and reasonable.

What You Need To Succeed

• Ability to exhibit professionalism with a positive attitude under pressure.
• Well-spoken, friendly and articulate.
• Strong computer skills.
• Proven ability to deliver exceptional customer service.
• Dealer CRM system experience is required.
• Strong time management and organizational skills.
• Able to effectively communicate both verbally and in writing.
• Excellent problem-solving and organizational skills.
• Ability and willingness to be flexible under changing conditions.
• OMVIC Certification is required.
• Ability to be creative and persuasive in negotiating.
• Must be willing to be flexible with work schedules.
• Automotive Sales Experience preferred.
• Ability to maintain a high degree of confidentiality.
• High School Diploma or GED is required.
• Must have a valid Ontario Driver's License and good driving record.

What’s In It For You

• Discounts to retailers and service providers across the country
• Access to health, dental and vision insurance
• Opportunities through our Internal career mobility program
• Excellent management support and guidance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

Performance Auto Group is a leading automotive company in Southern Ontario with over 1900 employees, 23 brands and 42 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.