Food Services Attendant (Cupe) - Part Time (2)- Markham Site

Land Acknowledgement

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.

Who You Are

• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills
• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

What We Are Looking For

The Food Services Attendant plays a vital role in patient satisfaction related to meals through the Burlodge system. Your major responsibilities will include:

• Following department policies, procedures and kitchen standards at all times
• Providing excellent service to patients and customers by following scripting and Key words according to department standards
• Providing excellent customer service to patients through meal selection, preparation and delivery
• Delivery of meals and pick up of soiled trays on patient units
• Production/ portioning/preparing /labeling of food products for patient meals and nourishments
• Ensuring your work area and equipment are tidy, clean and sanitary
• Active participation in health and safety and quality control activities of the department, e.g. taking temperatures of equipment and food, following food safety regulations, using proper personal protective equipment as needed
• Collecting food items from fridges and freezers according to meal tally’s
• Assembling patient meals according to patient diets
• Working in dishroom, strip trays, empty garbage, clean and maintain garburator

In this position, the successful candidate may work a variety of assignments within the department (i.e. Beltline, Dish room, Cleaner, Pot wash, and Production).

Physical Demands

• Fast pace work environment
• Exposure to heat and cold i.e. walk in fridges and freezers
• Continuous bending, lifting, reaching and standing for long periods during the shift
• Extensive walking
• Pushing patient food carts through hallways and patient units

What You Bring To The Role

• Demonstrated good attendance and work performance record with the ability to maintain these same standards
• Evidence of good initiative and problem solving
• Current Food Handlers Certification through the local health unit or equivalent REQUIRED.
• Strong customer service skills; previous related food service experience is preferred
• Strong communication (written and verbal), interpersonal, organizational and prioritizing skills
• Minimum Grade 10 education or equivalent
• Demonstrated ability to work independently as well as a member of the team
• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with Organization related policies health and safety legislation and best practices and completing relevant mandatory education as required
• Proficient computer skills; previous experience with hand held tablet devices is a definite asset

Work Schedule

The successful candidate would be working rotating shifts (Evenings 1:30 PM-6:30 PM, 1:30 PM-7:30 PM, 3:45 PM - 7:30 PM & Days 5:45AM-1:45PM, 7:45 AM - 3:45 PM) and staff are to work every other weekend. Ability to pick up additional shifts as needed. Please note schedules may change due to operational needs.

Please note that the shift is subject to change based on the operational needs of the department

Compensation

CU01: $23.59-25.73/hour

Who We Are

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.

Oak Valley Health diversity statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of sexual minority groups, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity 2022. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI.

Required Skills

Required Experience