Golf Outdoor Services Attendant- Seasonal - (Part Time / Full Time)

Seasonal (Seasonal)

WHAT’S IN IT FOR ME?

Resort Perks:

• Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
• Staff room rates at all our hotels;
• Staff priced meals & Starbucks treats;
• Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!

The Outside Services Attendant is the first and last touch point that our guests and passholders encounter on their visit to Monterra Golf at Blue Mountain Resort. The purpose of this position is to provide a superior level of positive, friendly, and helpful customer service consistently every day and act as an information resource for guests.

WAGE- $17.00

SEASONAL - FULL TIME / PART TIME

WHAT WILL I BE DOING?

Primary Responsibilities & Duties

• Assist guests and passholders with the unloading/loading of golf bags in/out of their vehicle onto/off our golf carts.
• Start groups onto the course, keep track of arrivals, monitor pace of play, and track finishing times.
• Check receipts/tokens from guests before the guest heads out on course.
• Demonstrate proper use of golf cart operating procedures, including GPS, provide instructions for on-course etiquette.
• Greet all guests and passholders upon their arrival to Monterra Golf and on their departure.
• Setup/load/clean/move golf carts around our staging areas.

Other Responsibilities & Duties

• Organize rental clubs and put them away; wash, refill, organize and park all golf carts for guests.
• Stock golf carts with pencils, scorecards, name cards and keys.
• Tow carts, document damage to carts in the cart logbook and perform routine cart maintenance.
• Assist the Golf Shop Staff when necessary. Be a team player and work in harmony with all departments of the Golf Operation
• Handle minor guest concerns; resolve issues quickly; answer questions from guests and find the answer if you do not know it.
• Sweep the cart staging and bag area to keep it organized and tidy; reset the hitting net and putting green areas.
• Help with the setup and teardown for golf events.

WHAT DO WE NEED FROM YOU?

• Must be able to stand/walk to service customers for extended periods of time.
• Must work well independently and in a team environment.
• 1-2 years of previous customer service experience is an asset.
• Must be willing to work a flexible schedule with shifts on Days, Nights, Weekends, and Holidays.
• Prior golf experience or golf related knowledge is not required, but it is an asset.
• Smart Serve certification is highly recommended
• Must be able to lift 30-40 lb. golf bags from a vehicle and load them on a cart on a regular basis.
• Must hold a valid G2 or G driver’s license or equivalent.
• Must be able to bring a positive and friendly attitude to work every day. You must enjoy working outside in all-weather conditions and be willing to interact with all types of guests and passholders.

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Winter at the Resort boasts 43 ski and snowboard trails across 365 skiable acres, enhanced by a world-class snowmaking system. Summer months offer a variety of activities including golfing at Monterra Golf, playing on the attractions in the Adventure Park, and hiking or biking in the 30km trail network in the Explore Park. At the base of the Mountain, guests can enjoy a stay in one of the 1,000 luxury accommodation units and experience an assortment of unique concept restaurants, bars, and retail stores in the pedestrian Village. With 53,000 square feet of state-of-the-art conference space, Blue Mountain caters year-round to groups and special events. Blue Mountain is owned by Alterra Mountain Company. Visit www.bluemountain.ca for more information.

Alterra Company Overview

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

For more information, please visit www.alterramtnco.com.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.