Service Advisor (Brampton North Nissan)

Description
Position at Performance Auto Group
Drive for Excellence
Brampton North Nissan is a globally recognized dealership as part of the exclusive Nissan Global Award winners’ club. We are recognized for our performance and commitment to creating a trustworthy guest experience that inspires loyalty.
Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.
Brampton North Nissan is looking for a Service Advisor to join their dynamic team!
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Innovation: We passionately embrace opportunities for new and continuous improvements
• Integrity: We are honest and transparent in our actions
• Empowerment: We encourage and support our people in taking initiative
• Diversity: We are stronger through the inclusion of people, brands and ideas
• Great Experience: Every customer is entitled to a great experience
• Giving Back: We positively impact the communities in which we live, work and raise families

Here’s What You’ll Deliver

• Greeting customers in a courteous, professional manner.
• Performing road tests of customer vehicles to assess customer concerns
• Striving to meet the department’s repair order production standards.
• Delivering personalized service that exemplifies our dealerships.
• Perform other Service related duties as required by management
• Working with technicians to identify required maintenance and repairs.
• Ensuring customer satisfaction meets company and manufacturers’ standards.
• Identifying, recommending and documenting service maintenance and repairs for customers.
• Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.
• Providing service recommendations and estimated costs to customers.

What You Need To Succeed

• Minimum 1 year of Service Advisor experience in the automotive service industry.
• Ability to sell and recommend maintenance and repairs to our loyal customers.
• Must have the ability to multi-task and work under pressure.
• Good communication skills and attention to detail.
• Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.
• CDK experience is required.
• Strong computer skills.

What’s in it for you?

• This compensation range will be based on knowledge, experience, and bonus earnings*** Job Type: Permanent/ Full Time Salary: $55,000 to $85,000 per year
• Did we mention we love giving back to our communities?!
• Discounts to retailers and service providers across the country
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Free and engaging employee events
• Disability, critical illness and life insurance for the unexpected
• Excellent management support and guidance
• Access to health, dental and vision insurance
• Opportunities through our Internal career mobility program

Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 23 brands and 39 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.