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Service Advisor - Mercedes-Benz Mississauga (23333)
Company | Zanchin Automotive Group |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Motor Vehicle Manufacturing |
Expires | 2023-09-27 |
Posted at | 8 months ago |
Service Advisor career and employment opportunity awaits you.
- Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
- Opportunity for career advancement within the group
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
- Competitive and generous compensation package
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more
- Explain nature of vehicle maintenance and costs
- Advise customers on how to look after the vehicle and stress the importance of maintenance
- Schedule appointments; contact customers with vehicle repair status updates/follow-ups
- Sell recommended and required vehicle repair/maintenance
- Accurately prepare repair orders and invoices
- Serve as the liaison between the customer and automotive service technician
- Ability to sell vehicle maintenance
- 1 to 3 years proven experience as a Service Advisor or Sales/Customer Service Representative; automotive and/or dealership experience preferred
- Secondary School diploma, or equivalent experience
- A desire to work in a high energy, fast-paced environment
- Ability to maintain confidentiality and professionalism
- Strong attention to detail; organized and strategic
- Ability to work independently and with minimal supervision
- Ability to adapt to a changing environment and meet deadlines
- Strong ability to communicate professionally (verbally and written)
- Self-motivated and driven with a passion for excellence in execution
- Proficiency working with Customer Relationship Management Systems
- A proven commitment to quality of work
- Proficiency working with ERP systems (ie. CDK/Reynolds)
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