Regional Manager - Clinical

Description

Revera owns and operates retirement residences and long term care homes in the senior living sector.

Purpose. Passion. People.

We are purpose driven. We are passionate. We are connected. We are truly out to live our best lives, as we come together to help others live theirs. Join our team today and build your career with us.

Mission

The Regional Manager is responsible for the effective and efficient delivery and sustainability of Programs, Training & Development and Quality within the Long Term Care homes, as well as the implementation and sharing of policies/programs to ensure the highest standard is met as it pertains to Revera’s policies and practices, and those set by the applicable legislation.

Key Outcomes

• Exceptional Quality and compliance indicators
• Highly competent and high functioning Home Leadership Teams
• Established culture of compliance and continuous improvement by monitoring and improving quality of care provided to the residents in the Long Term Care homes
• Outstanding Family and Resident Satisfaction

Key Responsibilities

Training and Education

• To educate, orientate, coach, mentor and support Long Term Care homes' frontline teams through consultation with the Home leadership teams and the Regional Director Operation(s) as applicable;
• To support the professional practice of the Home Leadership Teams as applicable;
• To assist in the implementation of new programs & in the revision and update of programs;
• To consistently deliver education with Revera programs/initiatives/policies & procedures;
• To orient, coach & mentor new managers/leaders; provide professional consultation to said leaders for their orientation, mentoring, and coaching for all roles;
• To provide innovative suggestions to assist with the overall implementation of new concepts in order to minimize the potential negative perception of change;

Compliance

• To ensure that appropriate security levels and access authorities are in place and maintained in accordance with policies, practices and standards;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To support homes in meeting regulatory requirements;
• To ensure regional/home involvement with, and representation on, applicable regulatory committees;
• To promote compliance with regulatory requirements and Revera standards;
• To ensure follow-up of high-risk issues;

Continuous Quality Improvement (CQI)

• To ensure continued adherence to accreditation requirements;
• To conduct quality review based on outcomes as directed by Regional Director Operations;
• To ensure the effective operation and Continuous Quality Improvement (CQI) of the homes;
• To augment a culture of innovative and thinking generating ideas with the goal of improving practices;
• To ensure CQI & Accreditation programs are managed in accordance with Revera’s standards, policies & practices, and in compliance with legislative and regulatory requirements;
• To monitor, analyze performance indicators and adverse events;
• To coordinate and initiate research, abstracts, conference submissions within designated region, in conjunction with Regional Director Operations and National Directors;
• To facilitate quality improvement framework through program review, audits, data analysis;
• To effectively represent the interests of the organization in all interactions with major external stakeholders;

Other Duties

• To complete all other duties as assigned;
• To demonstrate ability to be flexible and adaptable to the changing needs of the business, including requirement for travel on short notice;
• To liaise with regional representatives of national contracts;
• To participate in the on-call rotation as directed by the Regional Director of Operations;

Required Education, Credentials And Experience

• Computer proficiency (Microsoft Office applications)
• Ability to facilitate learning for others
• Able to travel as required and in possession of a valid driver’s license
• Strong knowledge of RAI-MDS; previous experience in teaching RAI process highly preferred
• Familiar with using data to drive decisions and skilled in translating policies into direct practice
• Registered Nurse with current registration with the Provincial licensing body
• RN/BScN with continuing education in gerontology, nursing administration, rehabilitation, long term care or equivalent
• Minimum five (5) years combined experience in a Long Term Care setting at the senior management level
• Experience in gerontology/continuous quality improvement/research/adult learning/change management
• Ability to reason, think analytically and conceptually prior to taking decisive action
• Proficiency in a second language is considered an asset
• Masters’ degree preferred
• Current CPR certification
• Demonstrates strong leadership, oral and written communication and interpersonal skill

Vaccines are a proven, safe and powerful weapon in our battle against COVID-19. Now that vaccines are widely available and recognizing that many of our staff are already vaccinated, vaccination will be a condition of employment for new hires, except when impossible due to legitimate, established exceptions. The vaccine must be a two-dose COVID-19 vaccination series approved by Health Canada. This is one more important step to protect both our residents and staff as we continue to battle this deadly virus.

Revera is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.