National Account Manager Jobs

At Phantom, making life better is our mission: for our customers and our employees. We’re driven by our vision and values – it’s what sets us apart as a corporation – and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. Now we’re THE top-selling retractable screen, and our products are international.

The National Accounts Manager is a pivotal future forward role for Phantom, focused on seeking out and developing relationships with new Strategic Account targets, especially large scale business partners, e-tailers and digital merchants.

The role will be responsible for

• Measuring results, reporting, learning and, if necessary, adjusting strategic and tactical initiatives.
• Managing our current Strategic Account portfolio.
• Formalizing and developing all relationships with our Strategic Accounts
• Liaising with the Business Development team to deliver meaningful support from the Network to develop the Strategic Account business.

What You'll Do:

• Collaborate with the Revenue Group, create, recommend, and implement annual and long-range strategic plans that support business development and the achievement of the organization’s long-term goals and objectives.
• Formalize programs and Network support initiatives in collaboration with the Business Development Team.
• Provide feedback on trends, market insight and performance to Revenue Group management and Leadership Team.
• Provide ongoing guidance to ensure targets are achieved, monitoring account performance to achieve budget levels.
• Embrace digital mediums to reduce overall account servicing costs and maximize ROI’s, utilizing e-comm and online properties within strategic accounts to drive business; with current accounts and new.
• Budgets & Sales Forecasts
• Work closely with the Marketing team to establish and implement successful channel and partner programs.

Develop and manage revenue goals and Business Plans for strategic accounts.

Develop and manage approved expense budgets, ensuring that fiscal responsibility is practiced.

Assist in the creation and recommendation of the annual sales forecasts for strategic accounts for inclusion in the annual corporate budget, including defining sales by unit and product mix to allow development of an appropriate production plan.

Communicate detailed and accurate sales forecasts to management to assist in the monthly production planning process.

What You Bring to our team:

• Strong curiosity for new and unchartered territories, with a creative approach to uncovering the possibilities.
• Highly developed analytical skills with the ability to interpret information and use sound judgment in the decision-making process.
• A positive and professional disposition with the ability to organize, be methodical and maintain composure under pressure; is able to accomplish multiple and changing priorities by appropriately structuring workflow.
• Key account management experience of large-scale retailers, but especially e-tailers and digital merchants, including their digital transaction processes.
• Detailed knowledge of distribution networks, including a broad understanding of manufacturing processes.

This position is a remote role, and the successful candidate will be required to travel for work.

If you think this role is a good fit for your skills and experience, we want to hear from you! Please apply on our website at https://www.phantomscreens.com/careers/.

If you have any questions about this role, or our hiring process at Phantom Screens, please e-mail us directly at [email protected].