Specialist, Account Balancing Jobs

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We acknowledge that Bench is founded on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

Businesses need to understand their financial performance, but for many smaller ones, this means a trade-off between managing their books and running their businesses.

Our mission is to help every business owner thrive, by providing financial insight and peace of mind in one seamless platform. From creatives to chiropractors, Bench helps thousands of small business owners and entrepreneurs master their financial lives. Because understanding your finances should be three things: simple, effortless, and affordable.

We're growing fast, and we're looking for exceptional people to join us on this incredible journey. Check out our culture guide to learn more about what it's like to work at Bench and read more about our business here!

What does the Account Balancing team look like?

The Account Balancing team is one of Bench's Operations teams that is critical in helping to provide timely and accurate financial information to our customers. We're responsible for analyzing and correcting errors in the reported balances of client accounts once data is posted, this includes finding and rectifying errors that are preventing transactions from being imported into a customer's books. The work that you'll do in this team is key to ensuring the continued flow of bookkeeping completion for our clients on a consistent basis.

What you'll get up to:

• Troubleshooting and problem solving.
• Investigation and correction of account imbalances.
• Documentation, data collection and data review.
• Process Optimization.
• Working across the bookkeeping teams.
• Minor bookkeeping adjustments.
• Collaborate, communicate and help - this is a small, but mighty team, and you'll be expected to work closely with your teammates. You'll share best practices, help optimize processes, answer questions, be a sounding board and encourage each other.

What you'll need:

• A love of learning and the drive to constantly improve processes and individual performance.
• A passion for working with numbers and a keen eye for detail.
• Excellent written and verbal communication skills to be able to collaborate effectively with your colleagues.
• Strong organizational skills along with basic Excel and MacOS proficiency.
• You love challenges and figuring out how to solve problems - you're comfortable creating plans to solve issues and move forward.
• Satisfaction in the completion of repetitive tasks as well as solving unique problems.
• A basic understanding of bookkeeping principles.
• The ability to work independently and a level of comfort working in a fast-paced, ambiguous environment.

It could be an even better fit if you:

• Have some past bookkeeping experience

What you'll get:

• Regardless of how many days you decide to visit the office, you'll have access to our Home Office Setup Fund to ensure that you have everything you need to work comfortably from home, from day one.
• If you live in BC's Lower Mainland, you have the opportunity to work at home or in our downtown office location, depending on your preference! If you're interested in remote only, we currently focus our hiring efforts in the following provinces: British Columbia, Alberta, Ontario, New Brunswick, and Nova Scotia.
• You'll get access to Inkblot Therapy's Employee and Family Assistance Program (EAP) that offers counseling and support, for you and family members, as well as professional development coaching, financial advice, legal advice and much more.
• We provide solutions to bring all teams together for collaboration and connection.
• You'll have the opportunity to work from somewhere other than your home province for up to 90 days per calendar year.
• At Bench we share information freely and openly whenever possible. All Specialists joining the Account Balancing team will start at a base salary of $40,900. From there, with variable pay and a tax season bonus, the total annual earnings for the role are $45,900.
• We have a number of Affinity Groups - groups of people who have shared identities and experiences! The purpose of these groups is to support underrepresented Benchmates and amplify their voices.
• You will have the support of your manager, and the opportunity to learn and develop with a team of unconventional & diverse Benchmates, who are all working together to achieve the same mission.
• In addition, we offer an extended benefits package that includes paid vacation, paid flex days, and full health, dental, and vision.

Everyone has their own unique talents! Tell us why you'd be a great fit for Bench, and where your interest lies, in your application.

We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we are all less. If you are selected for an interview and require support during the process, including disability accommodation, we'll give you the opportunity to tell us when we contact you.