National Business Development Manager

The Opportunity:

Our client is an employee-owned environmental, cannabis and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the government in testing our food source for potential pesticide exceedances, our client provides the data essential to the success of these programs.

Our client has grown dramatically in past years, adding new business lines and locations. We are supporting them in the search for a National Business Development Manager to prepare their sales strategy for the next phase of expansion. This position provides a unique opportunity for an exceptional business professional to make their mark on the industry. If you are a confident go-getter driven by success, business development and continual improvement, we want to hear from you!

What You'll Be Doing:

• Collaborating with marketing to develop strategies for lead generation and retention.
• Setting targets, performance plans, and rigorous, objective standards for sales market leads.
• Creating and leading the team to sales goals and objectives.
• Maintaining a thorough understanding of customer needs and preferences.
• Providing advanced negotiation expertise.
• Analyzing sales data and develop plans to address performance gaps.
• Resolving escalated customer issues and customer complaints regarding sales and service.
• Formulating and implementing business strategy for the corporate sales team.
• Working with Sales Market Leads to determine and assign sales quotas, targets, and/or goals.
• Maintaining strong connections with key clients and perform client visits as needed.
• Keeping up to date on current market trends to build and execute new and original sales strategies.
• Coaching, mentoring, and developing staff. This includes career development planning, providing regular feedback, and empowering the team through appropriate delegation of tasks.
• Projecting and forecast annual and quarterly revenue for all sales groups.
• Contributing to the company strategic business plan.
• Hiring, training & motivating staff: set goals, review performance, and assess training needs at least annually.
• Monitoring competition, economic indicators, and industry trends.

What You'll Need to Be Successful:

• Negotiation, influencing and conflict resolution skills.
• University or College degree/diploma in a related discipline.
• Strategic planning/thinking and implementation abilities.
• Proven leadership skills and attributes: Ability to motivate a team and delegate responsibilities.
• Decisive and comfortable making decisions quickly.
• In-depth understanding of the laboratory industry’s competitive landscape and market trends is a great asset.
• Innovative, generating original solutions and lots of ideas.
• High achieving, ambitious, and results oriented.
• 5+ years of experience in a supervisory/management role.