Manufacturing Quality Manager Jobs

Job Title: Manufacturing Quality Manager

Location: Toronto, ON

About Us:

We are proud to say we are one of Forbes 2022 Canada’s Best Employers; here’s why!

Lactalis Canada is enriching and nurturing the lives of Canadians with a diverse offering of dairy products such as Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings; our products are in 94% of Canadian homes! For over 140 years we’ve grown through innovation and a strong dedication to quality, and we’re looking for like minded individuals to keep that growth progressing by joining our team!

We offer a hybrid working model to accommodate the evolving needs of our employees, allowing for flexible work-weeks with 40% work-from-home. Our office has a collaborative, newly renovated workspace with a number of amazing benefits; free parking, free coffee, free yummy Lactalis snacks, a free on-site gym and other great perks to provide the best possible environment for success!

About the opportunity:

The Manufacturing Quality Manager is accountable for factories’ quality and Food Safety performance within a business category, ensuring support in day-to-day operations, developing talent, and driving transformation through the QFS Long-Term Plan (LTP) execution.

The attributes we are looking for:

• Identify gaps and drive compliance to all QFS standards from Lactalis Canada, for which factories are held accountable, including on-site and remote support, as required.
• Support factory self-assessment internal audit program deployment and training in keeping with the QFS Roadmap initiatives
• Lead the implementation of 365 days FSSC22000 audit readiness.
• Identify and lead cost reduction linked to customer & consumer complaints, product variability, waste, and finished goods losses
• Implements Lactalis Canada Food Safety and Quality transformation programs (LTP) in factories.
• Drive KPI’s improvement by engaging, enabling, and supporting Factory Quality Managers to identify gaps and deliver improvement action plans.
• Provide technical support and expertise to factories in case of Food-Safety & Quality non-conformities (including risk analysis, problem-solving, actions plan, derogation, concession, contingency plan, and crisis management) with a focus on milk reception to enhance the robustness of our QFS processes
• Support Quality-in-Design process and ensure factory Quality teams provide QFS deliverables from the Innovation funnel methodology for each project, including innovation, renovation, productivity and quality improvement projects.
• Support factories regarding milk compliance and milk reception
• Implement and monitor quality and food safety KPIs on raw milk quality
• Coordinate cross-factory and cross-category action plans and projects regarding milk reception to reach annual QFS objectives
• Facilitate along with factory Quality Managers the implementation of raw milk control plan as per Canadian and Group requirements
• Review & align or escalate factory QFS critical incidents and risk assessments to validate the investigation results, disposition recommendations, and engage in further communications.
• Partner with procurement and milk farmers representatives to improve the raw milk quality delivered at the plants.
• All Non Conformances reported by plants for the raw milk reception will be communicated and trended with milk suppliers along with milk procurement team

What you will bring:

• National travel as needed (within Canada)
• Strong interpersonal skills and the ability to develop a strong relationship with Factory Management teams; partnering with them to drive operational excellence and expectations at the factory level.
• Strong organizational skill
• Strong Microsoft Office skills, statistics is a plus.
• Knowledge of GFSI (preferably FSSC22000), food safety (HACCP) programs, Preventive Controls, and Quality Systems
• 10+ years QA experience in a dairy plant, corporate food safety/quality experience a plus
• Strong leadership skills to inspire, coach, develop, and engage the team to work collaboratively; to create and drive a culture that motivates them to achieve the QFS objectives and overall business goals collectively
• Bachelor’s degree in Food Science
• Supports the identification and delivery of training and capability building of site teams based on competency model and operational needs
• Strong analytical skills
• Demonstrated ability to multitask and work in a fast-paced production environment
• Skill to document findings and data, clearly, concisely, and accurately

What Lactalis will offer:

Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:

· Competitive Compensation packages

· A Performance-Based Bonus System

· 4 Weeks of Vacation

· Comprehensive extended Health and Dental Benefits effective day 1

· A Pension Program with an Employer Match at 100% of up to 6%

· Tuition reimbursement plan of up to $3,000/year

· A Volunteer Day to give back to your community

· Learning and Development opportunities

· A commitment to internal career advancement with potential for international mobility

· Maternity / Adoption / Parental top up program

· Paid bereavement and jury duty time off

· Paid leave to an employee for either an application or confirmation of citizenship

· Flexibility for course examination

Diversity, Equity & Inclusion/EOE

Bring Your Uniqueness to Grow Our Culture

We believe each and every individual within the organization provides value. When we encourage and include the voices of all diverse backgrounds and perspectives, we open doors to unforeseen growth and allow individuals to bring their full authentic selves to work. In order to celebrate the uniqueness of our people and the communities in which we operate, we are committed to cultivating a fair and inclusive workplace that fosters real belonging for all.

Lactalis is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.

Information received relating to accommodation measures will be addressed confidentially.

Please note Lactalis Canada does not request a credit check or conduct other background checks through the LinkedIn application process. If any of the foregoing is required, a Lactalis Canada employee will contact you after a Job Offer has been signed by you.