Customer Service Assistant At Jewel Star

Job description

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, thecreators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role...

To provide administrative support to the EVP, Current Programming.

Your Role Accountabilities...

Maintains calendar, schedules appointments, meetings and notes call, etc.

Answers telephones, screens, logs and places .

Proofreads and distributes material.

Orders supplies, books, etc.

Prepares documents such as deal memos, correspondence and expense reports.

Performs other related duties as assigned

Qualifications & Experience...

Work Experience

Previous administrative assistant experience required.

Familiarity with television industry required.

Previous studio experience strongly preferred.

Literary agency experience preferred.

Education, Professional Training, Technical Training or Certification

Some college preferred.

Knowledge/Skills

Typing: 55 wpm

PC Skills: MS Word, Windows, and Excel required.

Knowledge of file set-up, maintenance, and filing procedures.

Knowledge of basic math, spelling, grammar, punctuation, and English usage.

Knowledge of report, letter, logs, etc. formats required.

Must have exceptional grammar skills.

Preferred…

Must have the ability to communicate effectively and tactfully with persons on all levels, in person and on the telephone.

Must have the ability to pay close attention to detail and understand written and oral instructions.

Must have the ability to organize and schedule work effectively.

Must have the ability to work well under time constraints.

Must be able to handle multiple tasks.

Must be able to work in a fast paced environment.

Must be able to handle confidential information.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done.

The Legal Bits…

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. $54,600.00 - $101,400.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you’re a qualified candidate with a

UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters' music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform.

The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).

We are looking for an Executive Assistant to join UnitedMasters!

What You'll Do

UnitedMasters, Inc. is seeking an experienced Executive Assistant to support the President and General Counsel of UnitedMasters. As the face of the President's office, you will ensure that the executives' schedule and daily activities are tightly managed to reflect their business priorities and to enable the highest value use of their time. You will also support the company's General Counsel, requiring utmost integrity and discretion. Finally, you will act as the Office Manager for the San Francisco office, ensuring the office runs smoothly, organizing San Francisco team meetings and events, and welcoming visitors.

Directly manage the President and General Counsels' calendars and ensure their schedules are followed and respected

Support effective and efficient meetings by drafting or obtaining meeting agendas, pre-reads and key information from other stakeholders, taking notes, sending follow up action items and following up.

Keep executives well informed of upcoming commitments and responsibilities with meticulous attention to detail

Anticipate and proactively meet executive's administrative and logistical needs throughout their day-to-day commitments, meetings, appearances and events

Manage and book executives travel and associated arrangements

Ensure that all T&E and corporate expenses are properly managed and accounted for

Represent the company and executives with the highest degree of professionalism and discretion in communications with internal staff and externally with: investors, clients, partners, artists, outside counsel and vendors, candidates, and other stakeholders.

Manage special projects on executives behalf. Assist with presentations, company communications and Program Management.

Organize and execute company and team events

Oversee and support all administrative duties for the San Francisco office and ensure that office is operating smoothly; manage office supplies inventory and place new orders as necessary; welcome visitors

Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating presentations and reports

Knowledge, Skills and Abilities

Capable of working in a fast-paced environment, multi-tasking and appropriately handling confidential information

Ability to anticipate the needs of executives and proactively solve problems independently and in collaboration with other members of the Executive Leadership team

Ability to be forward thinking and constantly one step ahead

Superior organizational skills and meticulous attention to detail; ensures tasks are completed thoroughly, correctly and with an appropriate sense of urgency

A high level of integrity, and the discretion and judgment to effectively handle confidential information

Resourceful, hands-on problem solver and team player with a demonstrated ability to work collaboratively with others, and a calm demeanor in stressful situations

Excellent verbal and written communication skills, exceptional telephone and email etiquette, and the ability to express thoughts logically and succinctly

Proficiency with Google Suite applications, Slack, Zoom, Excel, Power point

Minimum Qualifications

3+ years of experience in an administrative role

Background in complex calendaring and travel management (international, domestic) in a fast paced and dynamic environmen

About UnitedMasters

UnitedMasters has over 1.5 million artists on its platform and is growing rapidly. Brands like Diageo, Ally, and ESPN come to UnitedMasters to partner with these artists and play a role in moving culture forward. In the past year, UnitedMasters subscribers have grown rapidly. With $170M raised to date and valued at $550M, UnitedMasters is backed by Andreessen Horowitz, Apple, Alphabet (aka Google), and Disney amongst others. Over the last year, UnitedMasters artists have used our platform to land sync deals with major brands including the NBA, ESPN, Overtime Elite, Bose, Warner Brother Studios and in the NBA video game 2k. These deals give them additional money for their work and increase their exposure.

Salary Hiring Range: $80,000 - $100,000

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors.

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range above is for the NY/CA. As a company, we have a location based strategy, which means the salary range could be lower

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