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Customer Service Representative - Overnight Shift - Work From Home In Canada
Company | TTEC |
Address | Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Telecommunications,Outsourcing and Offshoring Consulting |
Expires | 2023-10-02 |
Posted at | 8 months ago |
Bringing smiles is what we do at TTEC… for you and the customer. As a Customer Service Representative working the overnight shift remotely in Canada, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Understand customers’ needs and provide alternative solutions including upselling products or services
- 6 months or more of customer service experience
- Computer experience
- Ability to read, write, and speak English. In this role you will be interacting with global customers and coworkers whose primary language is English.
- Must already reside in one of the following Canadian provinces: British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec and Saskatchewan.
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- An inclusive culture and community minded organization where giving back is encouraged
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- Supportive of your career and professional development
- All positions are permanently remote and full-time
- A global team of curious lifelong learners guided by our company values
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
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