Work-At Home Telephone Sales Representative (Full-Time)

Advantages Of Joining Our Company

• Fun and engaging work environment
• Opportunities for advancement and professional growth
• Casual dress code
• Regular incentives and contests with cash and prize rewards
• Competitive compensation and total rewards package

Position Responsibilities

• Utilize systems and technology to complete account management tasks
• Recognize sales opportunities and apply sales skills to upgrade
• Ensure first call resolution through problem-solving and effective call handling
• Explain and position products and processes with customers
• Appropriately escalate customer dissatisfaction to managerial team
• Listen to customers, understand their needs, and resolve customer issues

Candidate Qualifications

• Aptitude for conflict resolution, problem solving, and negotiation
• Excellent interpersonal skills and ability to build relationships with team and customers
• Ability to multitask, stay focused, and self-manage
• Basic understanding of Windows operating system
• Strong team orientation and customer focus
• Ability to thrive in a fast-paced environment with change and ambiguity
• Highly reliable with regular attendance and punctuality
• Must be 18 years of age or older
• Swift and accurate typing skills (20+ words per minute)
• Excellent organizational, written, and oral communication skills
• High school diploma or equivalent
• Customer service-oriented with empathy, responsiveness, patience, and conscientiousness
• Basic knowledge of Microsoft Office Suite
• Ability to evaluate, troubleshoot, and follow-up on customer issues

Physical Requirements

• This job operates in a professional office environment
• Employee will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset
• Regular operation of a computer and other office equipment
• Occasional movement around the office and lifting of up to forty (40) pounds

Conditions Of Employment

• Must be willing to undergo a LEVEL II background and/or security investigation with fingerprinting
• Must be authorized to work in the United States or Canada

COVID-19 And Mask Policy

• Measures in place to prevent the spread of COVID-19 and ensure employee safety
• Complying with state or local government mandates on mask usage when on-location
• Requesting on-site candidates to wear masks during interviews and training

Additional Information

• Reasonable accommodation available for qualified applicants or employees with disabilities
• Hiring Company provides various benefits including medical, dental, and vision coverage options, paid time-off, advancement opportunities, and cash and prize contests
• Information about the company's response to COVID-19 can be found at www.Hiring Company.world/covid-19
• Hiring Company does not discriminate based on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws
• Equal opportunity employer that embraces diversity and maintains a work environment free from discrimination

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.