Customer Service Assistant Jobs

Architecture and design magazine that drives, promotes and disseminates the best projects for a demanding and high-level audience, interested in consuming sophisticated content and stories that favor the sense of good taste.

Tasks

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Assistant. As a vital member of our customer service department, you will play a pivotal role in ensuring exceptional customer experiences and maintaining our company's reputation for outstanding service. Your friendly demeanor, excellent communication skills, and problem-solving abilities will contribute to the success of our organization and the satisfaction of our valued customers.

Responsibilities:

Engage with customers via various channels, such as phone, email, chat, and in-person, to address inquiries, provide information, and resolve issues promptly and professionally.Act as the first point of contact for customers, delivering a positive and friendly experience that reflects our company's values.

Requirements

Qualifications:

High school diploma or equivalent; post-secondary education is a plus.Excellent verbal and written communication skills.Strong problem-solving abilities and a patient, empathetic attitude.Ability to work effectively both independently and as part of a team.Prior customer service experience is advantageous but not required.Adaptability to changing processes and a fast-paced work environment.

Benefits

Benefits:

401(k)

Dental Insurance

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance