Administrative Assistant - Customer Service

Do you dream of a promising career in a dynamic and professional environment within an organization working for the benefit of the community?

Our client wants to enlist the talent of an administrative assistant. The incumbent is responsible for the administrative and management functions of the office.

Main Responsibilities

• Data entry into the accounting system;
• Printing of documents for residents (account statements, proof of housing, etc.);
• Organization and dispatch of mail (letter, parcel, liaison with bailiffs, etc.);
• Welcome residents by providing them with answers to their questions or by redirecting them to the appropriate resources;
• Taking payments at the reception desk (debit and cash);
• Management and dispatch of high-volume telephone calls;
• Management of office supplies (orders, billing follow-ups and maintenance of inventories of various suppliers).

Experience And Qualifications

• Good knowledge of English, both spoken and written.
• Very good knowledge of French, spoken and written;
• High school diploma or vocational diploma in administration, secretarial studies or any other equivalent branch;
• Mastery of the Office suite;
• Have between one and three years of experience in a customer service position;

Qualities And Skills

• Oral and written communication skills;
• Autonomy and initiative;
• Experience or interest in the community environment and the social economy.
• Organizational and planning skills;
• Interpersonal skills;
• Attention to detail;

Some Of The Advantages

• Telemedicine service;
• Training and Development Program;
• Bank of 10 personal days per year;
• Voluntary participation in the RRSP of the Fonds de solidarité FTQ;
• Group insurance;
• Employee Assistance Program;
• Casual work environment.
• 20 days of annual vacation;
• 11 public holidays;

Are you a dynamic, rigorous and conscientious person who likes to take on challenges? We will be pleased to receive your application!

As an equal opportunity employer, Personnel Alter Ego values diversity in its workforce and seeks to ensure all groups remain fairly represented. Candidates must have the legal right to work in Canada.