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Client Support Specialist (Remote)
Company | AuditBoard |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-28 |
Posted at | 9 months ago |
Who We Are
- Self-starter with solid organizational and planning skills
- Open-minded and willing to learn
- Collaborate with development, product management, and customer onboarding functions in order to care for customers efficiently and effectively
- Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications
- SaaS environment preferred
- Accounting & Audit knowledge is a plus
- Ability to analyze and troubleshoot in order to resolve problems quickly and cost
- 1-3 years experience in a technical support function
- Bachelor's degree or commensurate combination of education and experience
- Effectively
- High level of energy, drive, enthusiasm, initiative, commitment, and professionalism
- Familiarity with helpdesk ticketing system (ZenDesk experience is a plus)
- Ability to communicate clearly with team members and clients
- Employee resource groups
- Opportunities for team and company-wide get togethers!
- Remote and hybrid work options, plus lunch in the office
- Stock options
- 401K with match (US) or pension with match (UK)
- Comprehensive employee health coverage (all locations)
- Unlimited access to LinkedIn Learning
- Launch a career at one of the fastest-growing SaaS companies in North America!
- Flexible Vacation (US exempt & CA) or 25 days (UK)
- Live your best life (LYBL)! $200/mo for anything that enhances your life
- Competitive compensation & bonus program
- Perks may vary based on eligibility
- Time off for your birthday & volunteering
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