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Client Support Specialist Jobs

Client Support Services Specialist
By BNP Paribas At Montreal, Quebec, Canada
Credit, funding and transaction limit management and oversight.
Oversee key control processes with respect to billing, risk and management reporting, at client level.
Work closely with the development teams to create and implement suite of quality Management reporting.
Interpret, manipulate and analyze data to produce meaningful dashboards keeping in mind the mission statement of CSS, i.e. improve client experience.
Work with stakeholders to understand their data and how it can best be leveraged to meet client’s requirements.
Knowledgeable of International wires transfers, SWIFT and local clearing systems.
Client Support Specialist (Part-Time)
By Live Nation.PY At Canada
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Ability to multitask, prioritize and manage time effectively
Experience in customer service or support roles
Experience with CRMs and ticketing systems (e.g. Zendesk, Salesforce) is a plus
Comfortable working in a fast-paced environment
Manager, Client Support Jobs
By PayShepherd At Canada
Experience with construction tech or vendor relationship management software
Technical College and/or University Degree in Computer Science, Management Information Systems or similar (2+ years)
3+ years of experience leading a team of technical support specialists and proven in guiding stellar client service levels
Advance-level experience with microsoft Excel/Google sheet and the ability and desire to work with data
Experience using Jira or comparable ITSM software to track service metrics
Highly proficient and professional written and verbal communication skills; you have the ability to listen, and communicate solutions.
Client Support Specialist Jobs
By Ticketmaster At Winnipeg, Manitoba, Canada
Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). 
Basic Knowledge of Event Programming, as it relates to sales channels and consumer experience. 
Keep up-to-date working knowledge of Ticketmaster ONE web portal 
Minimum of 2 years’ experience working in an office environment, preferably in customer/client support roles 
Experience with the Ticketmaster system and/or various ticketing systems is a bonus! 
Box Office experience is considered an asset 
Client Support Specialist Jobs
By PandaPay® At Montreal, Quebec, Canada
A positive, enthusiastic attitude, with strong people skills
Proven customer service experience and passion for helping others and sales delivery
Experience in the payment processing industry is an asset
Experienced communicator and educator, both verbal and written
The ability to multi-task, with above-average computer skills and digital awareness
Bilingual in English and French is a requirement
Client Support Specialist (Remote)
By AuditBoard At Canada
Bachelor's degree or commensurate combination of education and experience
Collaborate with development, product management, and customer onboarding functions in order to care for customers efficiently and effectively
1-3 years experience in a technical support function
Familiarity with helpdesk ticketing system (ZenDesk experience is a plus)
Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications
Self-starter with solid organizational and planning skills
Event Ticketing Client Implementation/Support Specialist (Canada)
By Red61 At Canada
A competent level of basic computer skills is essential, with extended knowledge of the Microsoft Office Suite desirable.
Provide training to clients and colleagues both face-to-face and remotely.
Project analysis of clients' requirements
A minimum of 2 years Box Office Supervisor experience is essential.
Experience in a customer service environment, and ability to multitask when required.
Previous experience using a ticketing system in a busy environment is essential.
Client Support Specialist Jobs
By Perseus Group, Constellation Software At Canada
Minimum 3+ years Client Services/Support management experience
Effectively apply knowledge to solve a range of problems and questions.
The capabilities of leading by example as well as by direction and vision.
Strong understanding/experience in the Lease and Loan Industry considered an asset
Demonstrated experience in performance data measurement both day to day as well as long term.
Exceptional verbal and written communication skills
Client Support Specialist, Materials Management
By Multiview Financial Software At Canada
KNOWLEDGE, EXPERIENCE AND SKILLS REQUIREMENTS:
Experience Level: 2-5 years of Materials Management
Strong organization, planning, prioritization, and time management skills
Excellent customer service skills; self-starter with experience in client-facing situations
·Understanding and responding to the client’s Materials Management queries and issues to provide best solutions.
A University Degree or College Diploma with a major in Accounting, Commerce, or relevant experience
Customer Success Specialist / Spécialist(E) Du Support Client
By magicplan At Montreal, Quebec, Canada
Work with Product Management to provide feedback from client interactions and represent the customer perspective.
Experience using CRM and remote support tools (e.g., HubSpot, Toky, Zoom, Calendly, Stripe)
Bachelor’s Degree or equivalent experience/qualification required – we’re encouraging applications from all fields of study.
Degree, education, or equivalent work experience in the Construction, Renovation/Restoration industry, or Engineering is advantageous.
Prior experience, 1-2 years in a Customer Success role
Excellent communication & presentation skills - comfortable speaking to clients via email, virtual meetings and presentations
Client Support Resource Specialist, Materials Management
By Multiview Financial Software At Canada
Strong knowledge of accounting and financial management experience
KNOWLEDGE, EXPERIENCE AND SKILLS REQUIREMENTS:
Experience Level:2-5 years of Materials Management
Strong organization, planning, prioritization, and time management skills
Support the roll-out of new product releases to Multiview’s client base focused onMaterials Management
Excellent customer service skills; self-starter with experience in client-facing situations
Client Support Specialist Jobs
By Ticketmaster At Toronto, Ontario, Canada
Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).
Basic Knowledge of Event Programming, as it relates to sales channels and consumer experience.
Knowledge of Presence, AccessManager, Repgen, Archtics, and the Event Base product suite is a bonus!
Keep up-to-date working knowledge of Ticketmaster ONE web portal
Remain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology products
Minimum of 2 years’ experience working in an office environment, preferably in customer/client support roles
Client Support Specialist Jobs
By Partek At Medicine Hat, Alberta, Canada
Ability to configure and support workstation configurations and desktop PCs in a Managed Services Environment.
Minimum three years’ experience in a Service Desk role, providing support in Microsoft environments (Windows, Active Directory, Microsoft 365 etc)
Bonus: Experience with AutoTask PSA
Manage and monitor a wide range of systems issues, collaborating with other members of the technical team as needed.
An open, flexible and welcoming workplace
Plenty of opportunities to grow and learn
Event Ticketing Client Support Specialist (Canada)
By Red61 At Canada
Provide training to clients and colleagues both face-to-face and remotely.
Project analysis of clients' requirements
We can consider all Canada-based candidates able to work from home.
Support users of our software. Users can be our clients or colleagues in other departments.
Ensure that completed tickets are closed including those assigned to other staff
Provide out-of-hours support on a rota basis.
Client Support Specialist / Full Time (Remote)
By Bizagility LLC At Vancouver, British Columbia, Canada

We are seeking a highly motivated and enthusiastic Client Support Specialist to join our team. As a Client Support Specialist, you will be responsible for providing exceptional customer service and ...

Client Support Specialist A.i.
By Alexa Translations At Quebec, Canada
Superior organizational skills - able to manage multiple tasks and prioritise work in a face-paced environment.
Identify opportunities to improve customer experience and suggest changes in the business processes to improve workflows through automation.
2+ years of experience in technical support or customer service.
Working knowledge and proficiency using CRM software (Salesforce, Hubspot, etc.)
Experience working with CAT tools and JIRA software, a bonus.
Strong problem-solving abilities with a technical mindset and the ability to troubleshoot technical issues.
Client Support Specialist Jobs
By MPower Technologies At Ontario, Canada
Some knowledge of customer relationship management (CRM) applications is considered a definite asset.
Hands-on, day to day client management, support, training, and post launch adoption
Maintain expert level knowledge on product features, and benefits, for effective communication.
Knowledge of planning and scheduling techniques to manage your time effectively.
Manage all client timelines and expectations for product enhancements or support tickets
Outstanding interpersonal and communication skills, and the ability to work with a wide range of technical and non-technical end users.
Client Support Ba Jobs
By LifeWorks (acquise par TELUS Santé | acquired by TELUS Health) At Montreal, Quebec, Canada
Clear knowledge of our Solution and can effectively support the team;
Establish and maintain excellent client relationship & satisfaction;
Responsible to provide expertise in particular functional areas of our Solution including integration with other components in the solution;
Attend and prepare regular status meetings with the client;
Works directly with the internal team to resolve incidents and provide client support;
Where appropriate peer review responses from team members to the client;

Are you looking for an exciting and rewarding career in client support? We are looking for a Client Support Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical assistance. If you have excellent communication and problem-solving skills, we want to hear from you!

A Client Support Specialist is responsible for providing technical support to clients. They are responsible for troubleshooting and resolving technical issues, providing customer service, and maintaining client relationships.

What is Client Support Specialist Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Client Support Specialist Job Qualifications?

• Bachelor’s degree in Computer Science or related field
• Previous experience in a customer service or technical support role
• Knowledge of customer service principles and practices
• Knowledge of network and system administration
• Knowledge of computer hardware and software

What is Client Support Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of network and system administration
• Knowledge of computer hardware and software
• Knowledge of customer service software, databases, and tools

What is Client Support Specialist Job Experience?

• Previous experience in a customer service or technical support role
• Experience troubleshooting and resolving technical issues
• Experience providing customer service

What is Client Support Specialist Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and resolve technical issues
• Provide customer service and maintain client relationships
• Monitor customer service software, databases, and tools
• Update customer information in the customer service database
• Document customer service activities and discussions