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Client Support Specialist Jobs in Manitoba

Client Support Specialist Jobs
By Ticketmaster At Winnipeg, Manitoba, Canada
Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable). 
Basic Knowledge of Event Programming, as it relates to sales channels and consumer experience. 
Keep up-to-date working knowledge of Ticketmaster ONE web portal 
Minimum of 2 years’ experience working in an office environment, preferably in customer/client support roles 
Experience with the Ticketmaster system and/or various ticketing systems is a bonus! 
Box Office experience is considered an asset 
Client Support Specialist Jobs
By Ticketmaster At Toronto, Ontario, Canada
Organizational Skills – Manages competing priorities of several teams/departments/locations. Tasks and project management orientation (with the ability to hold others accountable).
Basic Knowledge of Event Programming, as it relates to sales channels and consumer experience.
Knowledge of Presence, AccessManager, Repgen, Archtics, and the Event Base product suite is a bonus!
Keep up-to-date working knowledge of Ticketmaster ONE web portal
Remain current with new software/product releases for HOST, TM1 Entry, Archtics, Account Manager, and for all other technology products
Minimum of 2 years’ experience working in an office environment, preferably in customer/client support roles

Are you looking for an exciting and rewarding career in client support? We are looking for a Client Support Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical assistance. If you have excellent communication and problem-solving skills, we want to hear from you!

A Client Support Specialist is responsible for providing technical support to clients. They are responsible for troubleshooting and resolving technical issues, providing customer service, and maintaining client relationships.

What is Client Support Specialist Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Client Support Specialist Job Qualifications?

• Bachelor’s degree in Computer Science or related field
• Previous experience in a customer service or technical support role
• Knowledge of customer service principles and practices
• Knowledge of network and system administration
• Knowledge of computer hardware and software

What is Client Support Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of network and system administration
• Knowledge of computer hardware and software
• Knowledge of customer service software, databases, and tools

What is Client Support Specialist Job Experience?

• Previous experience in a customer service or technical support role
• Experience troubleshooting and resolving technical issues
• Experience providing customer service

What is Client Support Specialist Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and resolve technical issues
• Provide customer service and maintain client relationships
• Monitor customer service software, databases, and tools
• Update customer information in the customer service database
• Document customer service activities and discussions