Client Support Specialist (Part-Time)

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This is a part-time remote role for a Client Support Specialist. The Client Support Specialist will be responsible for providing exceptional customer service and support to clients in a timely and professional manner. Their tasks may include responding to client inquiries, resolving technical issues related to our platform, and providing product education and training. The Client Support Specialist will work closely with cross-functional teams to ensure a seamless client experience.

• Experience in customer service or support roles
• Ability to multitask, prioritize and manage time effectively
• Demonstrated ability to work independently as well as part of a team
• Strong communication and interpersonal skills
• Flexibility to work non-traditional hours as needed
• Experience with CRMs and ticketing systems (e.g. Zendesk, Salesforce) is a plus
• Comfortable working in a fast-paced environment
• Excellent problem-solving skills and ability to think creatively
• High school diploma or equivalent required, associate or bachelor’s degree a plus