Event Programmer (Part-Time) Data

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Job DATA ENTY

Location: Remote

Division: Ticketmaster US

Line Manager: Event Programming Operations Manager

Contract Terms: Part-time, 20 hours per week (including weekends and evenings)

THE TEAM

The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.

THE JOB

As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.

WHAT YOU WILL BE DOING

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.

• Meet and exceed Event Management service level agreements
• Accurately input event data into Ticketmaster Host system and identify and resolve event related errors

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)

• Certain degree of creativity, latitude, and problem solving is required
• 1-3 years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
• Able to successfully handle multiple priorities
• Service oriented, with strong organizational and communication skills
• Box Office experience a plus

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

Rock Solid Reliability –I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right

Solution Driven –I creatively find solutions to problems clients are experiencing by collaborating with management and interdepartmentally with experts that can find alternative and effective solutions to any limitations.

Winning Teamwork –I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others