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Client Service Specialist - Moncton, Nb October 23Rd 2023 Start Date - Tangerine [Scotiabank]
Company | CareerBeacon |
Address | Moncton, New Brunswick, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-09-29 |
Posted at | 7 months ago |
Requisition ID: 183972
Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).
What's in it for you?
Location(s): Canada : New Brunswick : Moncton
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
- Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.
- Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environment
- Educate Clients on a wide range of financial products (e.g. Chequing/Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online.
- Engage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs.
- Passion for providing an exceptional client experience
- Ability to learn and adapt quickly to contact centre technology
- Strong problem solving and conflict resolution capabilities
- High curiosity to help meet clients' needs and build solutions
- Strong time management and organizational skills
- Experience in retail, sales or other customer service environment is an asset
- Strong English oral and written communication skills, including active listening and relationship building
Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).
What's in it for you?
- You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don't apply here.
- You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
- You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
- You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
- Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees)
- You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
Location(s): Canada : New Brunswick : Moncton
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
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