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Bilingual Client Service Assistant Individual Life
Company | Canada Life |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Insurance,Financial Services |
Expires | 2023-10-02 |
Posted at | 7 months ago |
- Project work may be required from time-to-time to support new initiatives, product enhancements and systems changes.
- Responding to inquiries and providing technical, contractual information by interpreting contractual provisions, routine tax regulations, existing guidelines and system processes.
- Processing a wide variety of client service transactions by ensuring proper authorizations are received, accurate calculations are done, and systems records are updated. These include disbursements and related accounting entries, beneficiary/ownership changes, administration of premium payments, reinstatements, and may also include policy changes and confirmation of policy revisions, etc.
- As a member of a team, participate in administrative routines and otherwise support the Assistant or Associate Manager in the effective operations of the team.
- Proven client service skills.
- High level of motivation and ability to learn quickly.
- Excellent verbal and written communication skills in both English and French.
- Copes effectively with change.
- Positive, optimistic outlook.
- Demonstrated commitment to self-development.
- Strong organizational skills.
- Ability to handle multiple competing priorities and work with a sense of urgency.
- Strong interpersonal skills and ability to work in a team environment.
- Knowledge of Individual Traditional Life/Universal Life products would be an asset.
- Change adaptive- you are flexible and thrive on working in a fast paced environment.
- Comfortable working with both structured and unstructured processes.
- Strong initiative and enjoy a challenging and demanding workload.
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