Bilingual Client Service Representative Jobs

Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and inventory management

Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team

Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more

3 + years’ experience with front line administrative support

English communication skills, situational sensitivity with patients, families, and referral sources

Full time, reliable employment with consistent office hours

Excellent verbal and written communication skills in both English and French.

Strong interpersonal skills and ability to work in a team environment.

Knowledge of Individual Traditional Life/Universal Life products would be an asset.

Responding to inquiries and providing technical, contractual information by interpreting contractual provisions, routine tax regulations, existing guidelines and system processes.

Project work may be required from time-to-time to support new initiatives, product enhancements and systems changes.

Change adaptive- you are flexible and thrive on working in a fast paced environment.

Extraordinary customer service and relationship management experience

Identify repeat client service requests/concerns in order to track trends; proactively notify the appropriate department manager for follow up.

Excellent telephone communication skills with a strong customer service focus

Exceptional verbal and written communication skills in French and English

Superior problem solving and organizational skills

Ability to explain complex ideas to those with limited IT and systems knowledge

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Superior organizational, time management, and prioritization skills

Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies

Suggest areas of improvement to management staff to increase consumer and client satisfaction

1-2 years of experience in a client or customer-facing position

Excellent communication skills with a high emotional intelligence

Junior Client Service Representative Qualifications:

Standard First Aid and CPR Level C Certifications

Automated External Defibrillator (AED) Certification within three (3) months of hire

Basic interpersonal, verbal communication, written communication, and customer service skills

Our Culture And Qualifications Of The Job

Maintain a high standard of public relations at all times

Perform in a manner which is consistent with corporate goals, vision, mission, and values

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Strong time management and organizational skills

Strong French & English oral and written communication skills, including active listening and relationship building

Passion for providing an exceptional client experience

Strong problem solving and conflict resolution capabilities

Experience in retail, sales or other customer service environment is an asset

You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources

Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

Customer service and/or sales experience is required

Knowledge of personal lending services and products is desired

Preference will be given to applicants with previous banking experience

At ATB, we know that as you develop in your career, you gain many transferable skills.