Remote Software Support Specialist Jobs

Bachelor's degree in related field or equivalent work experience

Excellent problem solving, troubleshooting and debugging skills

Excellent communication skills, both written and verbal. Able to communicate complex technical issues via email and in person

Experience in a customer facing role in the past (this does not need to be a technical customer-facing role)

Experience working with REST or GraphQL API calls

Experience using tools such as Looker, Datadog, Salesforce, Jira, Retool, and low-code/no-code tools

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

5+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

5+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

10+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

5+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Minimum 5 years of experience in software development.

Extensive hands-on experience using generative AI for software engineering tasks or in a product you built.

AI Software Engineer key responsibilities

Proposing and conducting experiments with generative AI to enhance engineering processes, including problem decomposition, solution design, code generation, and advanced troubleshooting.

Documenting best practices and techniques in playbooks and guides that enable others to harness the power of generative AI effectively.

Using these AI tools and techniques to develop and ship actual features and products.

Wasting time on meaningless activities that come with many sales jobs: negotiating prices, project management, or time tracking.

At least 5 years of total sales experience

At least 2 years software sales experience

Experience spending at least 75% of your time speaking directly with customers or prospects

Software Sales Specialist Key Responsibilities

Acting as strategic advisor through the renewals process to assist customers maximize the return on their investment in our software products

Experience: 5 years or more

Assist in the collection and documentation of user's requirements

Write, modify, integrate and test software code

Maintain existing computer programs by making modifications as required

Identify and communicate technical problems, processes and solutions

Prepare reports, manuals and other documentation on the status, operation and maintenance of software

Cloud experience is a plus, though not required

2 of Java, Go, C++, JavaScript

Bachelors of Computer Science degree or equivalent

Cloud experience is a plus, though not required

2 of Java, Go, C++, JavaScript

Bachelors of Computer Science degree or equivalent

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

10+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

5+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

10+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

10+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

10+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

10+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

5+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Experience utilizing remote-based software to provide technical support(mandatory within the last 5 years)

Provide customer's employees with product training (remotely or in-person) - 10-session software training program schedule provided

Be viewed by the customer as an industry expert on products and solutions offerings

Minimum 2 years relevant work experience in theIT / Transport customer servicefield(mandatory within the last 5 years)

In-depth knowledge of the intermodal transportation business is a strong asset

Excellent verbal and written communication skills

2+ years of indirect/channel sales management experience for Enterprise software products

Excellent written and verbal communication skills in English

Regularly meet with and support your assigned group of channel partners

Prepare and track progress on strategic plans for key channel partners

Produce accurate sales forecasts in conjunction with your partners

Co-sell with partners on strategic deals

2+ years of indirect/channel sales management experience for Enterprise software products

Excellent written and verbal communication skills in English

Regularly meet with and support your assigned group of channel partners

Prepare and track progress on strategic plans for key channel partners

Produce accurate sales forecasts in conjunction with your partners

Co-sell with partners on strategic deals