Remote Software Support Specialist Jobs in Manitoba

Applying strategic networking skills, turning cold leads to warm ones, and helping CloudFix find its way into more AWS accounts

10+ years experience in enterprise sales, with a focus on SaaS, cloud, or tech products

Software Sales Leader Key Responsibilities

Developing and fostering relationships within large enterprises that have significant AWS expenditures

Fully understanding, then articulating the CloudFix value proposition to potential partners, ensuring the message aligns with their pain points

Addressing common objections and highlighting how CloudFix stands apart from other solutions

Experience with all aspects of personnel management including development, performance reviews, training, mentoring and disciplinary action

2+ years of direct resource/team management

The Development Manager Will Have The Following Primary Responsibilities

Define release criteria, cadence, and processes so that our clients experience consistent levels of quality

5+ years of experience in full-stack software development

Ability to manage multiple tasks and competing priorities to deliver projects on schedule

Participate in software design decisions against product and software requirements

Basic knowledge with version control such as Global Information Tracker (Git)

Minimum 1-3 year of work experience in software or web development

Software engineering related field or equivalent experience

Review and analyze system specifications

Create and execute test cases, scripts, plans and procedures (manual and automated)

Working with multiple products and adapting to new technologies as we continue to expand our offerings.

Crafting and implementing automations, web scraping techniques, and scripts to enhance our educational platforms.

Building new technical functionalities based on specifications, ensuring an exceptional user experience.

At least 3 years of experience writing production-level code

Collaborating with a dynamic team to add features, functionality, and troubleshoot existing products.

Engaging in new product design from scratch, as this role primarily focuses on enhancing existing products.

Product certification and risk assessment - test the functionality of apps, analyze third-party risks to our products, and define mitigation solutions

Getting stuck working on the same product or using the same skills for a long time

At least 3 years of professional C/C++ programming experience

Coding new product features - analyze specs and write high-quality code for high-performance apps

Troubleshooting complex client problems - collect required evidence, locate the problem, debug software, and deliver root cause analyses to engineers

Wasting your brainpower on routine solution implementations - this is not consultancy or client-billable work

Previous experience in an operations role

Sales Support Specialist Key Responsibilities

Creating invoices, quotes and orders in our work tracking system

Processing customer orders and returns (RMA)

Reviewing customer accounts to validate their software licenses or payment history

Processing transactions efficiently and accurately