Sales Support Specialist, Gfi Software (Remote) - $30,000/Year Usd

Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, GFI Software. Have you got what it takes?

Imagine earning a competitive American wage from your home, wherever in the world it may be. Here at GFI, we see potential over geography. We bring you a unique role on our operations team, where each day is filled with a new set of tasks, making your work exciting and engaging.

In this role, you'll create invoices, process orders, and monitor shipping – all while liaising with customers via email and your team through Slack. The best part? No face-to-face communication, just digital. Say goodbye to repetitive work and hello to a role where variety is part of your daily routine.

Joining GFI means being part of a diverse global team. If you're detail-oriented, love variety, and want a work-from-home opportunity that can change your life, this is your chance. Are you ready to make your mark? Apply now and let's shape the future together.

What You Will Be Doing

• Reviewing customer accounts to validate their software licenses or payment history
• Creating invoices, quotes and orders in our work tracking system
• Processing customer orders and returns (RMA)

What You Won’t Be Doing

• Making sales
• Interfacing directly with customers

Sales Support Specialist Key Responsibilities

• Supporting operations across multiple time zones
• Processing transactions efficiently and accurately

Basic Requirements

• Previous experience in an operations role
• Ability to commit to 40 hours of work during standard core business hours within any assigned region
• Ability to support various time zones globally during regional core business hours
• 2+ years of experience working with Google and Microsoft applications such as Google Docs, Google Drives, Google Sheets, NetSuite, or other similar applications

About GFI Software

GFI Software develops essential applications for small and medium businesses. Over 80,000 customers choose GFI solutions for network management and performance, security, and collaboration applications. GFI Software available through thousands of channel partners dedicated to serving specific countries and regions worldwide.

GFI has a fully remote, global workforce. GFI has partnered with Crossover to administer its hiring and global workforce management.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with Crossover

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $15 USD/hour, which equates to $30,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

What to expect next:

• Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
• You will receive an email with a link to start your self-paced, online job application.

Important! If you do not receive an email from us:

• First, emails may take up to 15 minutes to send, refresh and check again.
• If all else fails, just reset your password by visiting https://www.crossover.com/auth/password-recovery if you already applied using LinkedIn EasyApply.
• Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
• Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.

Crossover Job Code: LJ-4684-CA-Toronto-SalesSupportSp.002