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Software Support Specialist Jobs

Software Support Engineer Jobs
By SafeUEM At Greater Toronto Area, Canada
· Endeavor to respond to all customer requests in a timely manner while improving customer experience.
· Knowledge of mobile computing platforms (Android, iOS).
· Excellent software troubleshooting skills; ability to think methodically and logically.
· Minimum 1-2 years of relevant experience, exceptions for qualified candidates.
· Provide telephone and email-based pre-sales and post-sales technical support for our software products.
· Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.
Software Support Analyst Jobs
By VSS Medical Technologies, Inc. At Burlington, Ontario, Canada
Knowledge of SQL, and experience working with databases such as Microsoft SQL Server is preferred.
Analytical Skills: Ability to analyze customer technical issues and diagnose software problems.
Excellent organizational and problem-solving skills.
Excellent communication and interpersonal skills.
Experience in the healthcare, behavioural health, or addiction treatment industries is a plus.
A bachelor's degree in Computer Science, Information Technology, or related field.
Software Support Engineer Jobs
By AMF Bakery Systems At Richmond, British Columbia, Canada
Electrotechnical expertise and troubleshooting skills (Required)
PLC ladder logic and structured text; PLC and Hardware troubleshooting (Allen Bradley and/or Siemens PLC Knowledge)
3 years of minimum experience in software development and internal or external customer technical support solving programming issues.
Strong verbal and written communication skills
Knowledge of industrial communications (EtherNet/IP, Profibus, ProfiNet, etc.)
Working knowledge of VMware is desired
Software Support Engineer Jobs
By IBM At Markham, Ontario, Canada
Strong written and verbal technical communication skills.
Object Oriented programming (C++/Java) and knowledge in JavaScript or Python
Knowledge in revision control, issue tracking, and agile development
Knowledge of container orchestrations (OpenShift, Kubernetes)
Work with clients and liaison with our product engineering team.
Lead product release tasks as required for major deliverables.
Sales Support Specialist, Gfi Software (Remote) - $30,000/Year Usd
By Crossover At Halifax, Nova Scotia, Canada
At least 2 years of experience in an operations role
Sales Support Specialist Key Responsibilities
Creating invoices, quotes and orders in our work tracking system
Processing customer orders and returns (RMA)
Reviewing customer accounts to validate their software licenses or payment history
Processing transactions efficiently and accurately
Sales Support Specialist, Gfi Software (Remote) - $30,000/Year Usd
By Crossover At Toronto, Ontario, Canada
Previous experience in an operations role
Sales Support Specialist Key Responsibilities
Creating invoices, quotes and orders in our work tracking system
Processing customer orders and returns (RMA)
Reviewing customer accounts to validate their software licenses or payment history
Processing transactions efficiently and accurately
Remote Software Support Specialist
By Eastman Kodak Company At Vancouver, British Columbia, Canada
Maintain and continue to develop excellent time management and prioritization skills
Recognized University or College degree in Computer Science or an equivalent combination of education and experience
Maintain and continue to develop excellent communication, interaction and customer service skills
In depth knowledge of Microsoft operating system, Macintosh OS.
Maintain, continue to develop and keep current with industry standard technologies, workflows and software applications
Maintain, continue to develop and keep current with both Apple Macintosh and Microsoft Windows technologies, processes, networking protocols and operating systems
Software Support Specialist Jobs
By CampBrain At Toronto, Ontario, Canada
You are hungry to learn; we value people who care about building on their skills and experience over many years
An opportunity to build valuable career experience and skills while making a meaningful impact on the camp industry
Proactively identify issues with how clients use CampBrain, and work with them to make their experience better
You have excellent customer service skills; it is the cornerstone of the company
You have excellent problem-solving and critical thinking skills
If you meet these requirements in a unique way, or meet most of these requirements, we encourage you to apply!
Software Support Specialist Jobs
By PaayaTech Inc. At Mississauga, Ontario, Canada
You have a strong knowledge of ticketing management systems.
You have strong analytical skills and problem-solving abilities to solve a variety of problems in an accurate and timely manner.
Be knowledge of desktop computer applications, operating systems, hardware and networking devices.
Knowledge of programming (C#, .NET) and power-shell scripting is a must.
Knowledge of SQL Server and SQL scripting is a must.
Microsoft Certification in Azure infrastructure is an asset

Are you looking for a job that allows you to help people while using your technical skills? We are looking for a Software Support Specialist to join our team! You will be responsible for providing technical assistance to our customers, troubleshooting software issues, and helping them get the most out of our products. If you have a passion for technology and helping people, this is the perfect job for you!

A Software Support Specialist is responsible for providing technical assistance and support related to computer software and systems. They respond to inquiries from customers and help them troubleshoot software and hardware issues.

What is Software Support Specialist Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Knowledge of networking and operating systems
• Ability to work independently and as part of a team
• Excellent problem-solving and communication skills

What is Software Support Specialist Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Certification in software support or a related field
• Experience in software support or a related field

What is Software Support Specialist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices

What is Software Support Specialist Experience?

• Previous experience in software support or a related field
• Experience troubleshooting and diagnosing technical issues

What is Software Support Specialist Responsibilities?

• Respond to customer inquiries and provide technical assistance
• Troubleshoot and diagnose software and hardware issues
• Install and configure software and hardware
• Monitor system performance and troubleshoot issues
• Provide technical support and advice to customers
• Create and