Automation Software Support Specialist Jobs

 Work closely architects and experienced engineers to deliver quality products on time.

 Creates software/system documentation and participates/contributes in requirements, design and code reviews.

 Excellent debugging / troubleshooting skills are must.

 Hands on experience on PHP based front-end, Linux, virilization and scripting (JavaScript/HTML5/Web frontend development)

 Experience on orchestrate on platforms (Stackstorm, Ansible) is a big plus.

 Experience with non-relational Databases (MongoDB is a plus).

At least 2 years of experience in an operations role

Sales Support Specialist Key Responsibilities

Creating invoices, quotes and orders in our work tracking system

Processing customer orders and returns (RMA)

Reviewing customer accounts to validate their software licenses or payment history

Processing transactions efficiently and accurately

Provide superior customer experience with each customer contact; inquiries are via phone, e-mail, and online chat.

3 to 4 years of experience in field of P&C.

High-level knowledge of EA Products and service portfolio,

Having experience in Installation testing & Commissioning of protection relay of Siemen, GE, SEL

Proficiency in Microsoft Word, Excel, PowerPoint, and working knowledge of web analytics tools and strong affiliation to learn IoT technology

Strong problem solving and analytical skills with high attention to details

Report & Update project meeting and status in salesforce and other channels, Present high-level updates to Management as and when required.

Attend meetings while on site to keep remote groups informed.

Record customer experiences, test results, status updates and share with team.

Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.

Coordinate Wajax Automation projects and visits with customers and local resources.

Oversee the installation and commissioning of technology solutions at customer facilities and testing/demo locations.

Previous experience in an operations role

Sales Support Specialist Key Responsibilities

Creating invoices, quotes and orders in our work tracking system

Processing customer orders and returns (RMA)

Reviewing customer accounts to validate their software licenses or payment history

Processing transactions efficiently and accurately

Maintain and continue to develop excellent time management and prioritization skills

Recognized University or College degree in Computer Science or an equivalent combination of education and experience

Maintain and continue to develop excellent communication, interaction and customer service skills

In depth knowledge of Microsoft operating system, Macintosh OS.

Maintain, continue to develop and keep current with industry standard technologies, workflows and software applications

Maintain, continue to develop and keep current with both Apple Macintosh and Microsoft Windows technologies, processes, networking protocols and operating systems

You are hungry to learn; we value people who care about building on their skills and experience over many years

An opportunity to build valuable career experience and skills while making a meaningful impact on the camp industry

Proactively identify issues with how clients use CampBrain, and work with them to make their experience better

You have excellent customer service skills; it is the cornerstone of the company

You have excellent problem-solving and critical thinking skills

If you meet these requirements in a unique way, or meet most of these requirements, we encourage you to apply!

You have a strong knowledge of ticketing management systems.

You have strong analytical skills and problem-solving abilities to solve a variety of problems in an accurate and timely manner.

Be knowledge of desktop computer applications, operating systems, hardware and networking devices.

Knowledge of programming (C#, .NET) and power-shell scripting is a must.

Knowledge of SQL Server and SQL scripting is a must.

Microsoft Certification in Azure infrastructure is an asset