Sr. Director Strategic Engagements Support

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our brand promise – Makes Work Life Better™ – is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today’s borderless, flexible, and skills-based work world.

Dayforce is Ceridian’s award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: For this role we are open to remote work located anywhere within the United States and Canada

About The Opportunity

The Ceridian Commercial Excellence team is looking for a collaborative and competitive Strategic Engagement Support (SES) candidate who supports sales efforts through creative commercial structuring for Enterprise global, complex deals.

This position is designed to be the intersection between the customer and Ceridian in helping develop commercial outcomes while building consensus across stakeholder groups both at a deal level and enterprise program level. At a deal level, SES will collaborate in the development of a calculated close plan, provide guidance on commercial term considerations, impacts as the negotiation unfolds, and monitor and adjust internal deliverables to meet both customer and Ceridian expectations. At an enterprise program level, SES will review recurring customer negotiation issues to advise the business of potential longer-term solutions and help develop business practices to optimize revenue and make future negotiations more efficient.

The candidate should have experience in global commercial negotiation, influencing and gaining customer agreement, and must possess strong communication and relationship building skills. It is critical to move with speed while ensuring alignment across multiple functions. The right candidate will be flexible, action and results oriented, and self-starting.

What You’ll Get To Do

• Identify objectives and develop business practices based on aggregated data to support a cross-functional negotiation process that enables long-term scalability in a high growth environment
• For assigned accounts, lead the commercial negotiation process (and participate as otherwise requested); make prioritization and trade-off decisions balancing seller/customer experience and business value
• Partner with Sales and sales ecosystem to strategize on the approach, commercial structure, and negotiation process to execute the most optimal solution for both parties
• Collaborate with internal Ceridian teams to help progress deals where process or communication challenges need resolution, escalating internally when required for timely decision
• Identify, create, and maintain tools in support of the negotiation process and commercial term proposal
• Influence development of sales materials that support the negotiation process and supplement the contract terms

What’s in it for you

• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Recognition for your contributions through excellent pay, perks, and rewards
• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Amazing time away from work programs
• Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value

• An ability to work in a fast-paced environment where continuous innovation is desired
• Bachelor’s degree or commensurate experience, with a minimum of 15+ years of relevant experience
• High attention to detail including precise and effective verbal and written communication, particularly in oversight of commercial language in customer agreements
• A composed, poised and professional demeanor
• A history of teamwork and willingness to roll up one’s sleeves to get the job done
• Proven ability in structuring commercial terms through collaboration and influencing of cross-functional teams
• Proven ability to manage multiple, competing priorities simultaneously
• Flexible working style, including the ability to work with multiple leadership types
• An ability to think critically about problems and possible solutions with consideration of impact across the business

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

The range provided is in Canadian Dollars.

Fraudulent Recruiting

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

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