Social Sales Coordinator Jobs

Title: Social Sales Coordinator

Reports To: Director of Sales & Marketing

Job Type: Full-time, Permanent

Career Level: Coordinator

Location: Toronto, Ontario

Posting Date: Monday, April 10, 2023

Position Summary

The Social Sales Coordinator will be responsible for developing and maintaining a healthy sales pipeline along with managing all aspects of the sales process including planning, business development, and growth opportunities. Working in conjunction with all areas of the organization, the Social Sales Coordinator will prepare and finalize quotes, drive sales revenue, manage client and venue relationships, and focus on retention and growth of existing clients. This position is comprised of an average 40-hour work week with the expectation that hours will be flexible and overtime may occur. This position is split between our main office, venues downtown Toronto, and at events in-person/onsite.

Job Duties

Sales & Account Management

• Ensure all steps of the sales process are completed for all accounts
• Work with the Director of Sales & Marketing to build account plans for key and strategic accounts
• Engage with assigned Production Managers to determine successful solutions for the clients in line wit h their budget
• Work with venue sales and marketing teams to develop new mutually beneficial sales and marketing strategies
• Manage all sales activities using Hubspot
• Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals
• Coordinate with venue staff for client site visits
• Attend venue BEO meetings as required
• Accurately forecast annual, quarterly, and monthly revenue streams of your accounts
• Manage all financial aspects of events including clients budget, profit margin, onsite additions, and post event financial reconciliation
• Connect with clients and planners to initialize conversations about their events

Business Development

• Uphold the professional image and name of the company
• Provide and maintain a positive relationship with all clients, vendors, employees, and independent contractors through effective communication
• Actively engage with clients and industry professionals at conferences, trade shows, and social events
• Develop and maintain an ongoing list of accounts and contacts for growth activities and log them in Hubspot
• Collaborate with the Director of Sales and Marketing to identify opportunities for growth within existing accounts

General

• Comply with company, industry, and legislative health & safety policies, procedures, standards, and best practices
• Participate in ongoing sales trainings and other industry development opportunities
• Comply with company policies and procedures
• Maintain professional conduct and appearance at all times
• Other duties as required by company
• Attend company meetings as required
• Maintain a cooperative and sensitive teamwork attitude when dealing with clients

Requirements

• A strong commitment to customer service and customer satisfaction
• Strong negotiation skills with clients and vendors
• Knowledge and experience in the live events industry is an asset
• Ability to communicate orally and written at a professional working proficiency level or greater in the English language
• Ability to prioritize and manage conflicting demands
• Ability to adapt to new technology
• Experience using Hubspot and PandaDoc software is an asset
• Experience using Flex Rental Solutions software is an asset
• Experience in various aspects of the sales process, including growth strategies, distribution channel management, account development, and business planning
• Knowledge of current workplace health & safety regulations, fire & building codes, and AODA regulations in relation to the live entertainment industry is an asset
• Post-secondary education in event production, business sales, or hospitality
• Knowledge of audio-visual equipment in a live event environment is an asset
• 1+ years experience in a sales/account position
• Valid driver's license and vehicle is an asset
• Experience working in a hotel or events venue environment is an asset
• High level of integrity and work ethic
• Ability to work individually as well as part of a team
• Proficiency with the use of computer hardware, software, and programs, including the Internet, Microsoft Office, and Google Suite

Work Conditions

• Extended periods of sitting, standing, walking, and other physically demanding conditions
• Attendance and participation in company issued training
• Ability to work independently and as part of a team
• Medium to high levels of stress and pressure
• Ability to communicate orally and written at a professional working proficiency level or greater in the English language with clients, vendors, and company staff
• Engagement in a healthy work-life balance
• Flexible and additional hours including some evenings and weekends

Compensation

• Competitive annual salary based on experience and commission plan based on sales revenue

Benefits

• Professional development opportunities
• Employer paid group benefits - health, dental, vision, medical, paramedical services
• Company social activities
• 2 weeks paid vacation
• Parking at our Main Office
• Paid Sick Days
• Technology including laptop and mobile phone
• Paid Bereavement Leave

How to Apply

Qualified applicants should apply by sending a cover letter and resume to [email protected] with the subject line Social Sales Coordinator.

We thank all applicants for their interest. Only candidates chosen for an interview will be contacted. No telephone calls please. All offers of employment are conditional based on the candidate legally allowed to work in Canada.

EPiQVision is a barrier-free and equal opportunity employer that strives to ensure its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process under the Ontario Human Rights Code. In addition, EPiQVision will meet the needs of all persons with disabilities under the Accessibility for Ontarians with Disabilities Act (AODA) and will provide reasonable accommodation for any applicant, as requested during the hiring process. In pursuit of this commitment, EPiQVision will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation and this extends to the hiring process and throughout the course of employment.

Employer Profile

EPiQVision offers comprehensive technical event production services to social and corporate planners, businesses, venues, and individuals in the Greater Toronto Area. We specialize in being in-house venue partners that provide customizable and scalable solutions. Our secret: robust production design, the best equipment available, and highly professional, client-centric service delivery. For more information, please visit: https://epiqvision.com