Senior Project Manager, Technology Portfolio

Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform ( eqbank.ca ) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists.
Purpose of the Job
The Senior Project Manager reports directly to the Director, PMO, . The role of the Sr. PM is to Initiate, Plan, Execute, Monitor, Control and Close projects in accordance with Enterprise Change Management as well as Project Management methodology. This includes baselined scope, schedule, budgets, resource needs and other parameters set by the executive sponsor and delegate throughout the project life cycle.
This position is responsible for managing a portfolio of projects that are strategic in importance, high complexity and may be of a long duration. Projects may include process transformations, digitizing customer experiences, new product launches, platform upgrades and regulatory initiatives.
Main Activities

• Engage stakeholders and manage governance forums to ensure timely, transparent & effective decision making
• Lead detailed planning at all levels to understand the work, responsibilities and dependencies to set the right expectations, ultimately enabling on-time delivery
• Lead and support multi-functional on-site, off-site and virtual project teams to help them overcome barriers and perform at their best, particularly through times of ambiguity and/or changes
• Manage multiple material projects of high to strategic: risk, length and complexity throughout the full project life cycle
• Advisor to the PMO in the creation, maintenance and enhancement of Project Management Methodology / Standards and Practices in an ever evolving environment where applicable.
• Complete project evaluations, velocity metrics and assessment of results to the key benefits and performance indicators
• Effectively manage financials/budget and navigate financial processes to ensure approval of funding and disciplined cost management
• Act as a Trusted Advisor that provides leadership oversight and proactive advice on how best to steer project teams and deliver project goals while operating with full transparency as it pertains to issues and risks – which includes knowing when to communicate to the right people at the right time
• Facilitate meetings, document minutes and follow up on risks, action items, issues and decisions (RAID)

Knowledge and Skill Requirements:

• Vendor Management experience
• People Management/Leadership and coaching/mentorship experience is a major asset
• At least 5 years’ experience in the regulated financial services or Insurance industry (including internal and external compliance requirements, financial reporting, and service administration)
• Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner to all project stakeholders including senior executives.
• Exposure to both a large and small corporate culture is preferred
• Post-secondary education (diploma/degree) preferably in computer science, business, finance, or comparable discipline
• Strong time management, analytical and problem-solving skills
• PMP certification is strongly preferred
• Effective Risk Management & Issue Resolution and ability to leverage PMO Standards & EQBs risk management resources and tools to ensure project risks are proactively understood and quickly resolving risks that have become issues
• Ability to take charge and work independently
• At least 6-10 years’ experience managing multiple projects simultaneously with different priority levels through the entire life cycle
• Proven delivery track record in both business and Technology projects, especially in digital given our challenger bank orientation
• High degree of proficiency and experience in Project Management concepts (Waterfall, Iterative, Incremental and Agile methodologies)
• Agile, Scrum Master, Business Process Improvement, ITIL or Change Management Certification is a major asset
• Knowledge of SharePoint, Jira, Confluence, MS Office tools, business systems, technology infrastructure, software development, data warehousing, data centres and related concepts/terminology

What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy, personal days and even a moving day
🖥 Virtual events to connect with your fellow colleagues
🎓 Annual professional development allowance and a comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!