Senior Director, Property Management

About Concordia University

Concordia University (commonly referred as Concordia) is a next-generation university located in the heart of Montréal. Founded in 1974 following the merger of Loyola College and Sir George Williams University, Concordia is one of three universities in Québec where English is the primary language of instruction. Its innovative approach to experiential learning and cross-functional research benefits 51,000 students, making it amongst the largest in Canada by enrolment, which in turn has granted it the top-ranked university in North America under 50 years.

Concordia strives to be socially responsible and create a more equitable and sustainable world. The university has two campuses made up of 80 buildings, set approximately 7 kilometers (4 miles) apart: Sir George Williams Campus, made up of century-old row houses to steel and glass high-rises, is the main campus in Downtown Montreal, in an area known as Quartier Concordia; and Loyola Campus in the residential district of Notre-Dame-de-Grâce. With four Faculties (Arts and Science, Gina Cody School of Engineering and Computer Science, Fine Arts, and John Molson School of Business) a School of Graduate studies and numerous colleges, centers and institutes. Concordia delivers knowledge through 400 undergraduate and 129 graduate programs.

This is a unique opportunity to align current practices within a University known for its excellent reputation as the next

Senior Director, Property Management (SDPM)

Key responsibilities

Reporting to the Associate Vice-President, Facilities Management, the next SDPM’s main responsibilities will be to lead the Property Management team and provide all property management and operations services for the entire building and land portfolio of the University. This includes 80 buildings (approx. 500K Sq. Meters or 5,382,000 sq. ft.) on 62 acres of land spread over 2 campuses in downtown and West end Montreal. He or she will have the opportunity to collaborate with an organization known for its innovative approach to experiential learning and cross-functional research benefits, with a solid reputation and as one of the largest Universities in Canada. This role will be instrumental in the overall strategic direction of the University as it relates to property management and operations, addressing the needs for the entire building and land portfolio of the University.

The chosen SDPM will primarily be responsible for the properties, infrastructure operations, custodial, distribution and transportation, programs and optimization of the University, which also include commercial and specialized spaces. The incumbent is accountable for the sustainability initiatives component which are linked to the buildings. Safety, business continuity, emergency planning & response, assets management and deferred maintenance are also all managed by the SDPM. He/she will be supported by a team of internal resources (110 skilled workers), and significant service contractors with an annual operating budget of $30M.

Main Challenges

Amongst the key challenges offered by this position will be to a) Develop and implement an annual deferred maintenance program, as well as the assets investment plan; b) Establish and maintain excellent and formal communications liaisons with the Property Clients (Faculties, students and staff) and Facilities Operations units including partner service suppliers such as Security, EH&S, Project Management, Strategic Planning, Project Management Office and Administrative Services; and c) Develop improvement programs (or collaborate with others) to develop the property management and operations groups to achieve best practices (including cycle time, quality, energy consumption, costs, customer service standards, building certification, FCI).

Ideal Profile

→ Bachelor’s degree preferably in engineering or administration or a related field (architecture, etc.) with over 7 years of job-related experience, and at least 5 years’ experience in a managerial position. MBA in a related field (MBA, BOMA, CRP or PMP certification) would be an Asset.

→ Proven experience with corrective and preventative maintenance procedures, building codes, as well as construction practice, EH&S, and security.

→ Experience in Project Management and financial skills would be an asset

→ Experience in budget planning and control management

→ Ability to manage and mobilize a diverse team.

→ Excellent organizational, interpersonal, planning, negotiating and people management skills.

→ Ability to work in a unionized environment.

→ Courteous with strong customer service orientation, the ability to multi-task and able to work comfortably in a fast paced, environment.

→ Dependable with proficient attention to detail, strong communication and decision making skills.

→ Demonstrated ability to work collaboratively and to establish effective working relationships with the University Community, and with service providers.

→ Good spoken and written English and French (level 4) language communication skills.

If you feel that your background and experience correspond to this profile, and that you would like to make a significant impact to this well-established organization, please send a copy of your curriculum vitae to the attention of Robert Racine or Amin Noorani at [email protected].

All documents received will be treated in the strictest of confidence. We thank all candidates for their interest; however, only those candidates whose candidacy we retain for an initial interview will be contacted.

An Approach Grounded in Inclusion and Diversity

Throughout our search process, diversity and inclusion are a top priority. We are mindful of our use of language, ensuring candidates from diverse talent pools feel invited to apply and that biasing language is neutralized in our search profiles. We take extra care with our client’s market-facing documents, ensuring that your commitment to I & D is accurately captured and reflected.