Senior Property Manager - Canada

Realterm is a real estate operator whose employees have a track record of capitalizing on durable insights into the supply and demand of real assets through the global supply chain. Realterm seeks to build and invest in value-added business platforms that have a proprietary position in their markets, source investments with favorable supply/demand dynamics and bring intense focus to operating results.

Realterm offers several career fields such as Accounting, Leasing, Construction and Property Management that make working here unique, challenging, stimulating, and rewarding. With offices in Amsterdam, Annapolis, Houston, Chicago, Los Angeles, Montreal, Mumbai, New York and Singapore you are empowered to take your career where you want it to go.

A career at Realterm allows you thrive in a fast-paced workplace environment with tremendous scale. Enjoy working in a collaborative environment with supportive teammates where you will be challenged to grow and be at your best every day. We offer our employees a robust and competitive benefits package. If you are looking for a rewarding career in private equity commercial real estate, apply today.

Fundamentally responsible for the overall property management duties for assigned Realterm properties within the Canadian provinces.

Essential Duties And Responsibilities

Property Operations

• Ensure properties are maintained in good operational condition
• Work with site management team to ensure systems are properly maintained and tenant’s needs are addressed in a timely manner
• Responsible for ensuring that property specific compliance requirements are completed including requirements of ground lessors, third party lenders, as well as any other investor requirements
• Maximize the value of the assigned properties by finding methods to reduce costs and increase efficiencies of building systems and services.
• Responsible for assessing, developing and implementing short term, intermediate and long-term strategies which enhance value.
• Participate in special projects within the assigned portfolio that may include evaluation (due diligence) of properties for acquisitions dispositions among other recurring and non-recurring events.
• Responsible for assuring that capital projects are completed on time and within budget in cooperation with the construction group and/or third parties
• Oversee property related service contracts – if applicable

Tenant & Customer Relations

• Provide new tenant orientation and ongoing enforcement of lease terms
• Establish appropriate communication within tenant organizations and within Realterm to address administrative, leasing, and financial matters
• Serve as local Realterm representative for airport contacts within the assigned portfolio
• Participate in Kingsley Tenant Satisfaction Assessment process and subsequent action planning
• Act as primary point of contact for tenants and their airline customers from lease execution to lease expiration

Financial Reporting

• Monitor and Manage AR/AP for the assigned properties
• Ensure utilities are billed back to the tenants as required
• Complete annual property expense estimates and reconciliation process for assigned properties
• Provide monthly reporting to senior management regarding building operations and financial activity
• Prepare property business plan/budget and work with senior management to reforecast R&M and capital expenses as necessary

Leasing and Marketing

• Keep involved with community affairs and business conditions that impact properties in the assigned portfolio
• Assist with property tours when requested
• Monitor and maintain vacant spaces for “show ready” condition
• Maintain a thorough understanding of all factors affecting logistics market associated with the assigned portfolio to make critical decisions
• Assist leasing and development with lease negotiations, property expense analysis and operational implications

Risk Management

• Ensure tenant and emergency contact lists are current for assigned properties
• Implement emergency response plan at assigned properties
• Identify and address any fire life safety issues
• Ensure all environmental permits and inspections are up to date for assigned properties

Administrative

• Complete property inspection reports
• Complete tenant move-in and move-out documentation
• Serve in leadership and supervisory capacity
• Ensure documents are properly maintained on the Shared Drive
• Competitively bid contracts for property services
• Coordinate tenant related services with site management team
• Ensure all tenant and vendor COI’s are up to date for assigned properties

Supervisory

• Facilitate effective communication skills and direction
• Establish positive relationships with subordinates and other departments
• Provide direction and supporting team members
• May supervise PM/APM/PC as required

Education And/or Experience

• Seven (7) years of commercial/industrial property management experience required
• Industry association designation preferred
• Four-year college degree required, Masters preferred

Qualifications

• Strong lease administration knowledge/experience inclusive of commercial leases
• Strong analytical and effective problem-solving skills
• Ability to work independently and effectively manage multiple tasks
• Demonstrated knowledge of mechanical and building systems
• Ability to adapt to changing priorities
• Working knowledge of Yardi preferred
• Proficient in Microsoft Office
• Ability to supervise, direct, and mentor subordinates
• Excellent written and verbal communication skills in French and English
• Strong financial/accounting skills

Work Environment

The position will work in a general office setting and may require travel up to 50% of the time based on organizational/business needs.

Physical Demands

Must be able to remain in a stationary position for most of the workday, sitting at a desk, consistently operating a computer. The person in this position must be able to access file cabinets and office machinery (to include a computer, copier, and fax machine). On occasion, may need to objects of up to 10 lbs.

Realterm is an equal opportunity employer, as we value and respect diversity. We encourage diversity in ideas, opinions, experiences and identities. We do not discriminate in our employment practices based upon protected class, to include race, color, religion, sex, national origin, age, disability or genetic information.

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