Regional Clinical Training Specialist

Dental professionals have known the DEXIS brand as the leader in digital intraoral radiography and diagnostic software innovation for over 20 years. DEXIS products represent a full portfolio of award-winning imaging and digital solutions including cone-beam computed tomography (CBCT), handheld x-rays, intraoral scanners, sensors, and navigated surgical solutions. With one of the largest installed bases of dental imaging devices in the industry, over 150,000 offices trust DEXIS around the world. Learn more at www.dexis.com .

The primary function is to provide hands-on and/or remote post-sale product training on digital intraoral scanners (IOS) to customers in a clinical setting. Additional training opportunities will include 3D radiographic imaging devices (CBCT), imaging software, and related technology. The Regional Clinical Education Specialist will also serve as source for training escalations within the territory. This includes working with other 1099 contract trainers, ensuring they are properly trained and complying with their contractual agreement. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.
Essential Duties & Responsibilities

• Reporting and maintaining documentation on completed trainings
• Attend tradeshow and educational events in their territory for clinical representation and assistance
• This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary
• Perform other duties or special projects as assigned
• Provides support to the Clinical Program Managers and Product Management in testing and implementing new products in their territory
• Travel up to 75% as dictated by business needs
• Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs
• Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
• Initial point of escalation and investigation in relation to clinical training within their territory
• Conduct end-user training on supported products, with a primary focus on digital intraoral scanners (IOS)
• Provides educational support, training and certification to 1099 contract instructors in their territory
• Obtain certification on supported products and recertification as necessary
• Manage priorities and timelines well and be comfortable in a fast-paced environment
• Contributes to the development of training curriculum in collaboration with Clinical Program Managers

MOST IMPORTANT COMPETENCIES

• Responsible decision making
• Adaptability
• Flexibility

Personal Trait Profile

• Non-political
• Enthusiastic
• Lives the “continuous improvement” philosophy and can drive change successfully
• Poised, strong personal impact
• Self-starter
• Ability to articulate the EBS philosophy
• Logical and creative thinker
• Ability to influence others – credible
• Team orientation (knows when to lead and when to follow)
• Confident

Qualifications
Job Requirements:
Proven ability to work remotely and independently in a field environment. Developed organizational skills and ability to prioritize, plan and execute are key success factors in this position. Exceptional interpersonal and communication skills.
Requirements

• 3+ years hands-on clinical dental experience
• Valid state driver's license and a clean driving record as the position entails extensive use of personal car while on company business
• Associates degree or equivalent certifications and/or licenses
• Proven experience utilizing dental imaging equipment with an active X-ray certification in Dentistry
• This position will require working non-standard hours and include travel that occurs on weekends when necessary
• Must be able to travel up to 75% within region/geography

Preferred Skills/Experience

• Advanced Microsoft Office proficiency
• Experience with Microsoft Dynamics
• Advanced knowledge of radiology a plus
• 4-year college degree or equivalent work experience
• Experience on KaVo Imaging products
• Demonstrated ability to work independently

#REMOTE
IND123
Operating Company
DEXIS
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