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Internal Training Specialist Jobs
Company | Aviso Wealth |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-09-03 |
Posted at | 8 months ago |
Description
- Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
- Service – You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
- Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
- Complete training needs assessment, identify specific learning needs and recommend learning opportunities which are relevant and sustainable. Formulate training outlines and recommend training methodology by utilizing knowledge of specified training needs and effectiveness of methods such as eLearning, instructor led training, interactive training, demonstrations, and practical activities
- Perform other duties as required
- Facilitate group and individual training, both virtually and in-person, covering technical, operational and customer service skills
- Provide in-depth and up-to-date knowledge of relevant procedures, products, best practices, and systems
- Develop onboarding programs for new employees while providing support and mentorship
- Proactively provide training on topics relevant to upcoming events (i.e., tax season)
- Develop training curriculum in collaboration with team members, colleagues, and subject matter experts, including facilitation guides, e-learning modules, videos, practical exercises, quick reference guides and evaluation materials
- Liaise with subject matter experts, as required, throughout the design and development process for content validation as required
- Evaluate effectiveness of the training program and utilize relevant data to revise or recommend changes in instructional objectives and methods
- Understanding of adult learning theories and practices
- Strong interpersonal skills with the ability to work effectively under pressure
- Ability to meet tight deadlines with a high level of accuracy and attention to detail.
- Post-secondary education in Learning & Development or Adult Education is an asset
- Experience with Articulate 360 eLearning design tools, Learning Management software, and Knowledge Management tools
- Fluent communication skills in English are required, and bilingual skills in French are an asset
- Experience in accounting, business and/or financial administration is an asset
- Excellent computer skills with a proficiency in working collaboratively with Microsoft 365
- Strong organizational skills with the ability to prioritize tasks while working on different projects simultaneously
- 3+ years relevant experience in development and delivery of corporative training initiatives
- Knowledge and ability to apply adult learning principles in the design, development, implementation, and evaluation of training strategies
- Regular social events to foster teamwork
- Competitive compensation package that rewards and recognizes individual contributions
- Generous vacation time, fitness benefit, parental leave top-up options
- Commitment to the continuous improvement of our staff through learning & development and an education assistance program
- Matching contributions to our retirement program
- Excellent health, dental and insurance benefits to meet the diverse needs of our employees
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