Bilingual Communication Specialist Jobs

Communication Specialist

Apex Systems is a global IT services provider, and our staffing practice has an opening for a Communication Specialist with experience in social media or social media management. Strong knowledge of various media platforms, tools, and a history of project management to place at out client a Big Five Tech Giant.

Client: Big Five Tech Giant, a multinational technology corporation

Terms: 12-month contract, possible extension

Location: Toronto/Quebec, Remote

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to [email protected]. Please reference Communication Specialist.

Responsibilities:

• Oversee area Social Command Center (SCC) operations, develop and execute social marketing strategies, planning and publishing content leveraging global assets, collaborating with key business partners to build connected social marketing plans, and manage shared resources.
• Lead Customer Evidence Amplification
• Lead and Manage Area Social Command Center
• Increasing the total shares from locally curated content and the number of active sharers.
• Amplify customer stories and drive connections to other parts of the organization
• Partner with the Customer Evidence Lead to establish an effective ROB
• Ensure all social channel standards are met for social account security, content accessibility, channel footprint management, global readiness, and asset expiration usage rights.
• Drive active usage of employee advocacy
• Identify opportunities and gaps
• Leverage data to derive insights that increase engagement and manage paid campaigns.
• Increase the reach of the customer story content produced
• Identify, recruit, and train Subject Matter Experts (SMEs) as curators of employee advocacy content

Qualifications:

• Experience with employee advocacy programs and customer storytelling is a plus.
• Strong project management and organizational skills, with the ability to work independently and manage multiple tasks effectively.
• Proven work experience in social media or in a similar role, with strong social media management and paid social media skills.
• Bachelor's degree in marketing, communications, or a related field.
• Excellent verbal and written communication skills, with a strong ability to negotiate, collaborate and create proactive internal connections, provide customer service, and engage with an audience.
• Deep understanding of various social media platforms, tools, and analytics, with a keen eye for social media trends and storytelling.
• Knowledge of marketing principles, creative development, and production processes.
• Fluency in French (primarily reading/writing)