Change And Communication Specialist

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
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Reporting to the Program Manager Corporate Real Estate Change Team, the Change and Communication Specialist is a key member of a team that supports strategy, design and project teams in implementing new activity-based workspaces aligned with Sun Life’s Future of Work program. This role is responsible for participating in the development and evaluation of Workplace Strategies to support organizational business objectives and acculturate employees into the new in-office work environments. The position has a broad scope of reach, with the opportunity to work with numerous internal and external business partners.
What will you do?
Change Management/Communications (80%)

• Partner with the Program Manager Corporate Real Estate Change Team in the planning and execution of change management strategies and plans across multiple projects in Canada and the U.S.
• Create and deliver of the change and communications plans through the development of written copy, speaking notes, presentations, videos, etc.
• Analyze and repurpose highly technical information for a variety of internal and external audiences, selecting the appropriate channels for communications, etc.
• Act in a consulting capacity with project teams and internal partners
• Act as a delegate for the Program Manager Alternative Workplace Strategy as necessary
• Provide day-to-day change management advice and counsel to internal partners and project teams as assigned

Project/Program Management (20%)

• Highlight project risks if change timelines are not being met to the Program Manager Corporate Real Estate Change Team and/or the various project teams
• Communicate as necessary to the various project teams on project status and deliverables
• Provide direct support to the Program Manager Corporate Real Estate Change Team in the delivery of Sun Life’s enterprise change management strategy for the Future of Work in Sun Life and offsite locations
• Continue to build “change management” culture, through maintenance of corporate intranet pages, workplace posts, email communications, etc.
• Develop, update and maintain the change management components of project plans maintained by Corporate Real Estate’s project delivery team

What do you need to succeed?

• Ability to work independently and exercise judgment
• Strong change management and project management skills
• Ability to work in ambiguous change environments
• Excellent communication skills, including writing, editing and proofreading skills
• Strong organizational skills with the ability to multi-task, prioritize and meet deadlines
• Strong team player who works well with other team members and business partners
• Excellent influencing, negotiating, and problem-solving skills
• Ability to interact with and provide advice and counsel to leaders and project team members

What will be nice to have?

• 2 year’s experience developing employee communications (including decks, emails etc.)
• Bilingualism (English/French) is preferred
• University degree in a related field (communications, journalism, marketing, public relations, etc.) is preferred
• 2-3 years change management experience
• Familiarity with various communications channels (print, online, audio, video, podcast, blog, etc.)

What’s in it for you?

• Canada Award for Excellence for Mental Health at Work
• Pension, stock and savings programs to help build and enhance your future financial security
• Great Place to Work® Certified in Canada and the US - 2022
• Great Place to Work® award for Best Workplaces for #HybridWork
• 2022 Named “Best Places to Work” by Glassdoor - 2021
• 2021 Flexible hybrid work model including in-country work-from-home if you prefer.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
53,300/53 300 - 86,300/86 300
Job Category:
Project Management - Process
Posting End Date:
09/08/2023