Solutions & Change Specialist, Bmo Capital Markets Hr

Identifies business needs and delivers effective learning and performance-focused programs for the assigned portfolio to support the business/group strategy. Develops, promotes, maintains, and actively manages designated learning program(s), performing periodic reviews, analyzing program outcomes, providing insights, and making recommendations for enhancements / changes. Ensures the effective and efficient execution of all program components, including ensuring change management and communications are in place.

• Ensures alignment between stakeholders.
• Technical proficiency gained through education and/or business experience.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Collaboration & team skills - In-depth.
• Works on a variety of projects, initiatives and platforms / mediums to support of the execution of business strategies according to required timelines and budgets while maintaining a high level quality in all output.
• Investigates, analyzes, documents and mitigates program risks and advises any issues or concerns to senior leaders.
• Verbal & written communication skills - In-depth.
• Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.
• Supports the design, development, and management of effective learning and performance-focused solutions (e.g. assesses client needs, develops the learning strategy, designs program, and identifies delivery methods and methodology).
• Broader work or accountabilities may be assigned as needed. Qualifications:
• Provides advice and guidance to assigned business/group on implementation of solutions; assesses performance gaps and recommends solutions to assigned business/group leaders on principles and programs, and the highest value learning deliverables / methods for the lowest cost.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Conducts independent analysis and assessment to resolve strategic issues.
• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Ensures the delivery of learning strategies, courses and programs to leaders and employees to enable them to meet performance objectives related to enterprise and business/group goals; facilitates learning courses and programs.
• Attention to detail with a focus on execution – In-depth.
• Builds effective relationships with internal/external stakeholders.
• Monitors and tracks program performance, and addresses any issues.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Supports the development of tailored messaging, which may include writing, editing, and distributing communications.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Designs measurable sustainment strategies including assessing and recommending mitigations for industry / segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Works with the team to execute and deliver internal programs and events that maximize BMO's brand through the enhancement of the student and new hire experience.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Works with the team on end to end strategic planning and program design, to deliver engaging and innovative learning experiences and events.
• Program management skills – In-depth.
• Experience in learning design and facilitation.
• Supports the development of the learning program strategy ensuring that key goals are delivered and are aligned to overall BMO goals.
• Data driven decision making - In-depth.
• Continuously monitor industry developments and continuously update programs to ensure they are competitive and effective.
• Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.