Manager, People Business Partner (Hrbp)

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager, People Business Partner (HRBP)
Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
The People and Capability (HR) team of Mastercard is looking for a Manager, People Business Partner to support the delivery of key people priorities for one of its successful acquisitions under the Security and Cyber Innovation organization, Ethoca.
Ethoca is the leading, global provider of collaboration-based technology that enables card issuers, ecommerce merchants and online businesses to increase card acceptance, stop more fraud, recover lost revenue and eliminate chargebacks from both fraud and customer service disputes.
The individual in this role will provide human resources support to the Ethoca team in Toronto and work in close collaboration with business leaders, Centers of Excellence (COE) and the broader People and capability (P&C) team located globally to ensure processes and initiatives are successfully implemented. The ideal candidate is versatile, highly motivated, and a fast learner who enjoys building relationships with key stakeholders and has a solution driven mindset.
This position reports into the VP People Business Partner and is based in Toronto.
Role
These Include, But Are Not Limited To
This individual will be responsible for managing and performing a wide range of P&C activities for the groups that they support.

• Serving as an advocate for employee development and growth for the people.
• Championing and driving change initiatives that support the business & people objectives
• Management and delivery of core People and Capability (P&C) processes, including workforce planning, performance management, learning and development.
• Designing and executing key people engagement initiatives and programs.
• Managing employee relations issues by providing guidance to employees and managers on problem resolution, aligned with legal and organizational policies and regulations
• Assist in the implementation of all People policies and processes ensuring that information is shared appropriately and timely with line managers and communicated to employees.
• Partnering with the business and COEs to ensure we attract and retain the best talent.

All About You

• Comfort in working across a spectrum of stakeholder groups at all levels and disciplines of the organization
• Experience working with various HR systems and tools like Workday, Excel.
• Proven experience in business partner roles in fast paced, matrix environment is preferable.
• Strong relationship-building skills, enjoys a highly collaborative and team-oriented environment
• Experience coaching managers and managing employee relations
• Strong written and verbal communications and the ability to cater messaging appropriately to specific audiences

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
• Abide by Mastercard’s security policies and practices;
• Report any suspected information security violation or breach, and
• Ensure the confidentiality and integrity of the information being accessed;