Hr Services Analyst Jobs

Employee Status: Regular (Contract)

Bargaining Unit: Non-Union

Pay Range: $77,466 - $105,621

Location: 97 Front Street West, Toronto

Closing Date: 18-May-2023

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our HR Services team is seeking a Human Resources Analyst to provide guidance on the administration, interpretation and application of employee policies, procedures, collective agreements and employment related legislation. The Human Resources Analyst facilitates the communication and implementation of new initiatives, services, policies and programs on behalf of the Human Resources team.

What will I be doing?

• Key contributor in maintaining the integrated HR/payroll system under strict deadlines to meet payroll schedules for all non-bargaining and bargaining employees by controlling all employee information required for input into the HRMS system. Liaising with HR COEs and Payroll with regard to issues related to employee matters that need clarification or resolution.
• Works with cross-functional groups to improve efficiency and the customer experience while supporting operational goals and objectives by participating in process reviews and continuous improvement initiatives, developing and recommending new tools, methods and procedures.
• Provides service to HR customers by responding to employee- or manager- driven requests and inquiries, engaging HR Centers of Excellence as appropriate at front desk of the HR Services department. Providing guidance, advice, and support on the interpretation of corporate policies, collective agreements and employment-related legislation. Tracking requests and issues in the case management system, managing activities up to and including case resolution.
• Completes and coordinates documentation to enable the employee lifecycle process by tracking the new employee onboarding data and collecting related new hire documentation. Initiating, directing, and finalizing employee documentation and submitting completed documents to internal business units and external authorities for processing. Controlling all employee information required for input into the HRMS system to ensure accurate, timely and up-to-date employee records. Gathering Human Resources Management System (HRMS) data to create and distribute monthly reports.
• Acts as HR liaison to all employees and people managers providing information on or interpretation/application of employee policies, programs, benefits, and pension.
• Supports HR Centres of Excellence in administering their programs and initiatives as part of the strategic plan.
• Liaising with the HRMS and IT teams to define business technology requirements, create test plans, test and implement required system changes. Creating HR Standard Operating procedures, reports, presentations and training documentation. Develops and implements data management strategies and data collection systems. Identifies, analyses, and interprets trends or patterns in data sets using data gathering and analysis activities. Produces ongoing and ad hoc reports and dashboards that identify issues.

What skills & qualifications do I need?

• Employee benefits and employee lifecycle documentation procedures.
• Knowledge of HRMS systems, such as Oracle, SAP, PeopleSoft, Org Plus, Workbrain.
• Minimum two (2) years’ experience in human resources with a focus on onboarding, benefits administration along with employee lifecycle processes and related documentation.
• Interpersonal, oral/written communication to effectively communicate with employees, assist or deliver presentations, and respond to requests for information from external stakeholders and benefit providers.
• Oracle HCM experience is an asset.
• Analytical skills to review processes and procedures and recommend changes to improve operational efficiencies.
• Human Resources legislation, regulations, policies, and procedures.
• Knowledge of relational database concepts, database management software and tools and computer applications including MS Office Excel (Pivot tables, Power Pivot, formulas, PowerPoint, Visio).
• High attention to detail to collect, document and record information which initiates employee lifecycle changes accurately while adhering to strict deadlines.
• Research skills to gather data leading to policy formulation relating to employee benefits and used for contract negotiations.
• Experience with Case Management technology/systems would be an asset.
• Completion of a diploma in Business Administration, Human Resources, or a related discipline - OR - a combination of education, training, and experience deemed equivalent.
• Certified Human Resources Leader (CHRL) designation is an asset.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.