Senior Systems Analyst - Global Distribution Technology (Onsite, Toronto)

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The Distribution and Fulfillment Technology team is a highly-motivated and knowledgeable squad that is responsible for day to day support functions to continuous improvement initiatives across 3PL, & Distribution systems. This individual will be responsible for areas that focus on the Warehouse Management System that drives all user activities and hardware automation within Lululemon’s warehouses. The individual will be part of a team responsible for supporting the second largest labor force in the company! This position plays a key role in the stabilization of the warehouses with a strong focus and commitment to improve operational efficiency and eliminate defects.
a day in the life

• Supports one or more moderately to highly complex business processes
• Leads functional solution and design discussions with understanding of process, data and system flows to facilitate design decisions within a functional domain.
• Solutions business issues or requirements
• Drives partnership with fellow team members to share knowledge, documentation, and alignment to new solutions
• Proficient with systems-thinking and able to articulate them to various groups across the organization.
• Champions best practices around data standards, policies, and procedures
• Support during sev 1 issues to provide technical ownership to drive to resolution
• Sharing best practices amongst DC technology
• Provides technical oversight and guides teams to resolve complex and severe technical issues.
• Serves as a team member, sometimes as a technical lead, sometimes as a business analyst
• Cross functional support on solving complex technical problems
• Has a strong sense of ownership with the ability to drive clarity in complex and ambiguous scenarios.

Qualifications

• Possess strong team management skills with excellent analytical and problem-solving skills. Creative problem solver possessing the ability to measure and improve products and processes
• Willing to travel to warehouse sites on a needed basis
• Self-starter with the ability to make independent decisions and the judgment to know when to seek guidance
• Possess expert level understanding of software development practices and project life cycles
• Knowledge and experience with distribution center automation technologies such as warehouse control systems (WCS), material handling equipment (MHE), Putwalls, Autobaggers, etc.
• Excellent communication and interpersonal skills with a proven ability to work under pressure and during critical production issues
• 10+years of work experience in information technology with solid experience working on Manhattan warehouse management systems, preferably WMOS

must haves

• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Foster connection by putting people first and building trusting relationships.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.