Lead Business Analyst, Hr Enterprise Systems, Technology & Data

Company Description

Make an impact at a global and dynamic investment organization

When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. The CPP Fund is projected to reach $3 trillion by 2050. CPP Investments invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and is headquartered in Toronto with offices in Hong Kong, London, Luxembourg, Mumbai, New York City, San Francisco, São Paulo and Sydney.

CPP Investments attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

• Global career development opportunities
• Being motivated every day by CPP Investments’ important social purpose and unshakable principles
• A flexible/hybrid work environment combining in office collaboration and remote working
• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• A deeply rooted culture of Integrity, Partnership and High Performance

If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here’s an opportunity for you to invest your career at CPP Investments.

You will work as a Lead Business Analyst for the Enterprise Systems team within the Technology and Data department, responsible for building, configuring, and evolving end-to-end technology solutions that enable the HR business group. Projects are delivered in close collaboration with project team members and business partners using waterfall or agile methodologies.

Major Accountabilities:

• Advocate on behalf of the HR business group and liaise with other technology & data teams such as information security to coordinate vendor and capability assessments.
• Participate in process design meetings and translate outcomes into process documentation. Conduct process walkthroughs and validation with business subject matter experts. Document key risks, mitigating controls, performance measures, cost drivers and business continuity plans for processes.
• Support system selections, implementations, and scoping of solution enhancements.
• Facilitate requirements gathering sessions. Document and validate expectations with subject matter experts and drive the creation of strong system specifications that enable the development and/or acquisition of appropriate systems to meet business requirements.
• Lead and participate in testing activities to ensure that the deliverables meet business requirements.
• Collaborate with team members, vendors, and business partners to create project plans and track progress against the plans.
• Understand the data and data flow to support prioritization and roadmap development related to migration / transformation programs.
• Build current and target state process design flows, identifying efficiencies and leveraging the capability of digital resources.
• Liaise with engineers, solution architects and business subject matter experts to brainstorm and document innovative solution alternatives. Evaluate alternatives relative to business requirements and provide guidance that is rooted in solid subject matter expertise.

Role Specific Accountabilities:

• Engage in production issue resolution, including conducting root cause analysis, by coordinating internally and externally.
• Assist in managing our product backlog and roadmap, assist in the prioritization of work, and help with resource allocation on initiatives.
• Support change management, user adoption and training efforts for new processes or applications
• Support process design by staying engaged in and researching industry "best practices” and leveraging expertise within HR technology.
• Collaborate with business & technology stakeholders to understand priorities, roadmap and existing system and integration environment to drive progress towards established objectives.

Qualifications

• Experience with process development and solid understanding of project life cycle and the capability to apply best practices knowledge to unique and dynamic situations.
• Experience in capturing, analyzing, and illustrating process flows to identify efficiencies.
• Experience with vendor management including contract negotiation (including MSAs, SOWs, and license agreements).
• Undergraduate or equivalent work experience.
• Effective communication skills, verbal and written.
• Proven ability to effectively communicate and build rapport with Technology and Data colleagues, business partners and external vendors using a variety of techniques and collaboration from initiation to close.
• Prior experience working with Workday human capital management and/or ServiceNow applications is an asset.
• Exemplifies CPP Investments’ Guiding Principles of Integrity, Partnership and High Performance.
• Experience with Agile Scrum/Kanban processes, and work management tools: JIRA, Confluence
• Proven ability in capturing business and data integration requirements and preparing technical specifications for the Engineering team.
• Advanced knowledge of MS Visio, Excel, Word, and PowerPoint.
• Experience in facilitating complex group meetings during requirements elicitation and design sessions.
• Demonstrated strong analytical and communication skills as well as close attention to detail.
• 7+ years’ experience in a related role, preferably within the investment industry and supporting HR applications
• Proficient in SQL and knowledge of relational database concepts.
• Proven ability to manage projects end to end and coordinate activities with various teams.

Additional Information

Visit our LinkedIn Career Page or Follow us on LinkedIn.

At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Our Commitment to Inclusion and Diversity:

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer:

CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Mandatory Vaccine Policy

All employees in the Toronto, New York, San Francisco, Mumbai, Sydney, Hong Kong, and Sao Paulo offices will be required to be vaccinated against COVID-19. Accommodations to this policy will be made for medical or other protected grounds. Please contact us to discuss any accommodation needs.