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Fulfillment Technology Analyst Jobs
Company | HelloFresh |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Consumer Services |
Expires | 2023-09-15 |
Posted at | 9 months ago |
Fulfillment Technology Analyst - WMS
- Help maintain the deployment, support, and service coordination for associated hardware devices like RF scanners, tablets, and workstations
- Coordinate with a regional infrastructure manager to help support local network services as needed
- Acting as superuser and level-one support for the warehouse end-user community in supporting any technical or functional issues
- Participating in requirements definition and technical design of any HelloFresh-driven product enhancements to the application with either the vendor or our consulting partners
- Understand all available team reporting tools and create reports that enable improved operation visibility and performance
- Working with other North American fulfillment technology colleagues in troubleshooting or managing changes to WMS integrations to other platforms
- Coordinating and executing any required testing activities in support of the application with fellow colleagues based in other geographies
- Managing system configuration based on operations team direction
- Overseeing user menu profile and security setup for the application based on operations functional roles
- Facilitating end-user training where needed and assisting in System Standard Operating Procedure (SOP) documentation
- Represent the North American Fulfillment Technology team as needed with any cross-functional initiatives and working with colleagues in operations, quality, automation, procurement, or upstream enterprise technology
- Able to multitask and prioritize responsibilities in a fast-paced environment while maintaining close attention to detail
- A roll-up-your-sleeves type who is comfortable working with individuals at all levels of an organization
- Someone with technical aptitude eager to learn/work in supply chain technology
- An excellent oral and written communicator with a team-player mentality
- Possession of/ ability to obtain a Canadian passport & the willingness and ability to travel to different HelloFresh|Chefs Plate facilities across Canada or the United States as needed in support of projects or platform rollouts or to collaborate with peers.
- Interest and aptitude to learn and support a WMS in an RF-based, automation-enabled, e-com fulfillment environment (any direct experience with KӦRBER Warehouse Advantage WMS is a plus)
- The willingness and flexibility to adjust to alternate work hours as occasionally required to support a multi-shift warehouse/production operation
- Some level of proficiency in SQL, as well as working in spreadsheet tools (Google Sheets, Excel)
- Undergraduate degree or equivalent experience: Supply Chain Management, Management Information Systems, or Industrial Engineering Degrees preferred but not required
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box
- WFH Allowance - A one time fund to help you set up or improve your home office
- Diversity & Inclusion Initiatives - With impactful ERG’s like HelloChange and Women Empowerment, we are committed to our diversity, equity & inclusion efforts
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
- Family Benefits - A parental leave top-up program for expectant parents
- Work Hard & Have Fun - From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun!
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, and unlimited access to the Headspace app to meet your self-care needs.
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