Operations And Fulfillment Specialist

COMPANY DESCRIPTION

SENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously promote a positive and creative team environment.

JOB SUMMARY

We are seeking an Operations and Fulfillment Specialist to join our dynamic and entrepreneurial team located at our fulfillment centre. The specialist will be responsible for managing and performing a variety of tasks in packaging, shipping, receiving, storing, and accounting for merchandize in order to fulfill orders and maintain appropriate inventory levels. In addition, the role will support the operations team with timely analysis and system/process documentation. This individual will need to have great organizational skills, extreme attention to detail and be a natural self-starter.

PRIMARY RESPONSIBILITIES

• Prepare, schedule and track department store and independent accounts’ order shipments
• Assist the manager in forecasting equipment, materials and supplies
• Use carrier portals to schedule shipments and analyze carrier performance
• Accurately manage inventory across all locations both physically and in systems and implement controls in place
• Manage daily online orders (end-to-end from receiving orders, preparing, packaging, shipping and handling returns), ensuring that orders are fulfilled correctly and in a timely manner via major courier services.
• Assist in analyzing all available data and reports to formulate supply chain action plans and support timely decision making
• Occasional lifting and bending is required
• Responsible for receiving incoming product, entering product into internal inventory management software and ensuring accuracy between actual and online inventory count
• Assist in system/process documentation with the goal of optimizing productivity, logistics and the customer experience
• Other duties assigned by manager

QUALIFICATIONS

• Good verbal and written communication skills
• Possess a positive, enthusiastic and can-do attitude
• Analytical and a problem solver with a good sense of judgment and adaptable to different situations
• High level of attention to detail is a must
• Highly developed multi-tasking and organizational skills with ability to work well under pressure
• Able to work alone and a natural self-starter
• Knowledge of logistics would be an asset
• Proficient in software like Microsoft Office, G-suite
• Bachelor’s degree in business with 1-2 years of experience in supply chain management
• Thrives in a fast paced environment
• Luxury apparel industry experience preferred
• Proficient in managing and operating ERP software