Senior Director Global Fulfillment Operations Jobs

8-10 years of experience in compensation, ideally in a multinational environment.

Post-secondary degree in a related field. (e.g., finance, HR)

Experience with WorkDay, Microsoft Excel and other Office software.

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Responsible for ensuring compensation programs are running smoothly.

Partner closely with the P&C Business partners and cross-functional partners to ensure the employee population is supported.

Manage a global, remote team: managers and ICs, creating a positive culture

Benefits to support your health, finances, and well-being

Own the Deal Desk reconciliation program and partner with finance & compliance

Proven experience in Deal Desk/Sales quoting functions

Experience in leading global teams through empathy

Experience in Accounting, Billing and revenue recognition a plus

Minimum 2 years of managerial experience in operations

Strong natural leadership skills with the ability to manage, motivate and deliver

Solid understanding of logistics and inventory management

Your Skills and Qualifications Include:

Minimum of 5+ years years of experience working in a warehouse/fulfillment operations capacity

Excellent communication, organizational and people skills

Minimum of 5+ years of proven experience in operations management, preferably in a goods/inventory management environment.

Exceptional leadership and management skills, with a demonstrated ability to motivate and develop high-performing teams.

Lead and supervise the daily activities of the operations team and warehouse personnel, including recruitment, training, and performance management.

Conduct in-depth analysis of operational data and metrics to identify trends, areas for improvement, and present recommendations to senior management.

Ensure timely and accurate reporting of operational data to senior management for informed decision-making.

Bachelor's degree in Business Administration, Operations Management, or a related field.

Bachelor’s degree in business with 1-2 years of experience in supply chain management

Responsible for receiving incoming product, entering product into internal inventory management software and ensuring accuracy between actual and online inventory count

Accurately manage inventory across all locations both physically and in systems and implement controls in place

Assist the manager in forecasting equipment, materials and supplies

Assist in system/process documentation with the goal of optimizing productivity, logistics and the customer experience

Other duties assigned by manager

Minimum of ten years experience in an events/project management environment, experience delivering international events is strongly preferred.

Vendor management/outsourcing experience, experience with international vendors strongly preferred.

Experience of team management and oversight, including performance management

Oversee Global Management Team (GMT) requests, working with their EAs to proactively build the schedule for the year

Regular management and oversight of team activities, including reviewing proposals, documents and key communications created by the team

Annual performance management of certain team members

Minimum of 5+ years of proven experience in operations management, preferably in a goods/inventory management environment.

Exceptional leadership and management skills, with a demonstrated ability to motivate and develop high-performing teams.

Lead and supervise the daily activities of the operations team and warehouse personnel, including recruitment, training, and performance management.

Conduct in-depth analysis of operational data and metrics to identify trends, areas for improvement, and present recommendations to senior management.

Ensure timely and accurate reporting of operational data to senior management for informed decision-making.

Bachelor's degree in Business Administration, Operations Management, or a related field.

Strong knowledge of supply chain management principles, processes, and best practices.

Bachelor's degree in Supply Chain Management, Logistics, or a related field (advanced degree preferred).

Proven experience in a senior leadership role within a fast-paced fulfillment or logistics environment.

Excellent leadership skills with the ability to inspire and motivate teams.

Exceptional problem-solving and decision-making abilities.

Effective communication and interpersonal skills to collaborate with diverse stakeholders.

Familiarity with basic business process management activities (process mapping, improvement, implementation, etc.)

Maintain comprehensive knowledge of payroll tax changes and rules; utilize all available data and resources to make and support complex decisions

Support other teams, including Customer Success and Finance as a payroll subject matter expert

Demonstrable working knowledge of annual wage bases, employee and employer taxes, and accrual rules

Execute day-to-day operations for Justworks’ payroll system, such as processing and reviewing customer payroll and handling corrections

Monitor payments processing, triage and resolve incoming payroll related issues

Conducts an effective employee selection, hiring, terminations, coaching, skills development, recognition and rewards, performance management and staff productivity

Oversees product fulfillment, inventory control, vendor/distributor management, and logistics

Streamlines processes and develops standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals

Directly manages budget and P&L for operations in concert with Finance department that deliver on yearly profit objectives

Provides data-backed and actional updates to management team to improve order fulfillment SLAs and vendor performance

College degree preferred in Logistics, Industrial Engineering or Operations Management

Work with Finance and Sales leaders to build sales incentive programs.

4-7 years of experience working in sales, business or marketing operations, as well as 2+ years experience leading a team.

Startup and/or SaaS experience strongly preferred.

Someone with strong technical, research, problem-solving and collaboration skills.

Someone who loves to solve complex problems, work cross-functionally, and build consensus using data, experience and proven best practices.

Develop key performance metrics and dashboards that help the sales organization focus on performance drivers.

5+ years of relevant work experience in workplace strategy and planning at an architecture, real estate or management consulting firm.

Experience, Education And Professional Qualifications / What You Bring

Work with People & Culture teams to lead change management and communications for the initiative.

Strong qualitative and quantitative problem-solving skills with an ability to see the broader picture and offer proactive solutions.

5+ years working in Project Management, preferably with a focus on workplaces or high-profile corporate offices.

Work closely with finance and facilities teams to define optimal office footprint.

MSc degree in Biostatistics or related field and between 4 - 6 years’ relevant experience

Good working knowledge of SAS and CDISC SDTM and ADaM

Ability to effectively manage multiple tasks and project, ability to communicate and explain statistics

Familiarity with moderately complex statistical methods that apply to applicable clinical trials

Collaborative and supportive team environment

Access to cutting-edge in-house technology

To manage the day-to-day performance of the Distribution Team, enabling progressive career development and an incredible employee experience

To manage and facilitate the inbound operations within the 4 walls of the Distribution Centre

To manage and facilitate the outbound operations within the 4 walls of the Distribution Centre

Proven and best-in-class experience in Distribution, preferably in a retail environment

The skills to set clear objectives and inspire yourself and others to reach their full capability and maximize their capacity

Health Benefits - Comprehensive health, vision and dental packages for eligible employees

12+ years progressive global drug development leadership or equivalent leadership experience demonstrated in a variety of roles.

12+ years eExtensive experience across the product life cycle with experience in late stage development of Oncology assets.

Comprehensive knowledge of clinical operations and the clinical and pharmaceutical drug development process (in the Oncology Therapeutic Area is preferred).

Experience of implementing changes in ways of working that focus on increasing efficiency

Proven experience in leading teams through change

Experience of and insight into the Clinical environment to be able to drive major improvement programs

Project Management mindset and familiarity with organizational tools and process.

Assist in standard internal communication processes and routines to help drive organizational consistency and branded experience.

7+ years of work experience in ticketing and support industry.

Skilled in Excel and comfort with large data sets and modelling

Excellent verbal and written skills.

Drive accountability and adoption of projects across the vertical teams as projects launch and mature.

Experience in policy development and project management

Improve processes and strategies for scaled growth including but not limited to onboarding, offboarding, performance management, salary reviews, employee engagement etc

Monitor and maintain global and regional benefit and wellness strategy including implementation of new programs, when required.

5-7 years of experience evaluating, implementing, and maintaining HRIS and People Operations systems and processes

Experience managing regionally dispersed teams across multiple sites, and excel in business acumen across highly matrixed teams and functions

Demonstrates mastery of cross functional HR functions and experience influencing and strategically solve complex problems

Proven experience in complex change management projects in a multi-location environment.

Demonstrated experience in Direct and Indirect spend category and supplier management.

Identify, develop, and manage strategic business relationships and gain a comprehensive understanding of business requirements.

Measure and manage the overall performance of the supplier network within the field of expertise.

An undergraduate degree with a minimum of 14 years of relevant experience in strategic procurement/engineering/supply chain roles in large complex organizations.

Detailed knowledge and understanding of Capital and Service contracting.

Execute supply chain design analysis, including cost and benefit sizing

Strong analytic skills with ability to conduct complex network modeling and financial analysis

Excellent MS Excel, MS Word, and MS PowerPoint experience

Experience with SQL and database reporting

Undergraduate degree, preferably in Business or related field, and 2-5 years' experience in area

Analyze cost and service impact of fulfillment decisions