Fulfillment And Shipping Associate

StickerYou is a global e-commerce leader in custom-printed, die-cut products that empower businesses and consumers to create professional-grade materials for marketing, packaging, décor and personal expression. Founded in 2008, StickerYou is an influential e-commerce trendsetter, using proprietary die-cut technology to create customized stickers, decals, iron-ons, badges, patches, labels, magnets and more in orders of one - to hundreds of thousands.

Fueled by a creative and passionate team, StickerYou is dedicated to growing the most engaged and talented people in Toronto, Canada.

The Role

Shipping & Fulfillment Associates are responsible for ensuring that all products are checked for quality, counted for accuracy and moved to the Shipping Department for timely delivery. The pace of our operations and the nature of our orders make this a job that will be good for someone with attention to detail and the multitasking skills to work quickly without losing focus. You will be trained on both the fulfillment and shipping aspects of our operation and work shifts in one or both departments over the course of any given week. You will play an important role that impacts productivity and efficiency in the workplace, promoting open communication across teams on the production floor.

What You’ll Be Doing

• Pending Rack Management
• Counting all products or barcode tags ensuring quantity count of each order
• Performing quality control checks on all orders received, checking for print quality, artwork issues, damage and conducting sample peel tests

• Using internal software and tools to answer inquiries, keep up to date and notify the team on relevant matters.
• Support growth and help expand a global Canadian brand
• A high-growth hybrid print/technology company
• Communicating any issues, questions or concerns clearly and in a timely manner to supervisors/managers.
• Documenting shipping and receiving transactions according to company practices.
• Able to lift up to 50 lbs and stand for the duration of an 8 to 10-hour shift.
• Strong mathematical and technical skills.
• Preparing orders for shipment, ensuring all orders are complete, on time, meet high standards of quality and comply with shipping standards for varying sizes, quantities and curriers.
• Investigate missing, incorrect and/or incomplete orders
• Ability to work in a fast paced environment
• Familiarity with Canada Post / USPS / UPS / DHL / FedEx / ChitChat (bonus) Warehouse software (bonus).
• Authorized to live and work in Canada
• Strong corporate vision to make small companies “Better”
• Experience working with US customs/clearance
• Audit and Manage Pending Rack Spreadsheet and Rack
• Open communication with the leadership team
• Retrieving orders and securely moving them across production and into fulfillment
• Check in/log incomplete items in the Pending Spreadsheet
• High standards of quality and high attention to detail
• Company-wide positive energy and Fun work atmosphere
• Fast-changing environment with ample learning and growth opportunities
• Assembling materials needed for preparing orders
• Experience with cutting edge e-commerce and customization technology
• High proficiency in Windows OS, G-suite and Microsoft Office. Specifically: Google Sheets, Excel, Google Docs, Word, and Gmail.