Customer Business Manager Jobs

Beiersdorf Inc. is seeking a dynamic individual who will challenge the status quo to guide us in achieving first class value creation, build trust with colleagues and partners, simplify our business processes, drive growth and fight for our share.

KEY RESPONSIBILITIES

The successful candidate will be responsible for building the Beiersdorf business and relationships with national accounts. The CBM will plan and execute sales strategies that successfully grow the business across multiple categories. The CBM will effectively link Beiersdorf brand strategies with core retailer strategies. The CBM will provide the team with fact-based insights and analytics to help champion the customer at Beiersdorf. Responsibilities include:

• Achieving and exceeding quota
• Driving profitable growth and national share
• Leading implementation of company/category/brand strategy with Customers
• Lead multi-functional and multi-level contacts to maximize the account P&L and customer satisfaction.
• Lead annual strategic planning process, including opportunity identification and plan development & implementation.

FURTHER ACCOUNTABILITIES

• Lead sales forecasting
• Deliver targeted KPI results as defined in annual business plans
• Provide value-added insights and opportunities through rigorous analysis of market, channel, retailer, and competitive
• Utilize appropriate BDF sales methodologies
• Contribute to the effectiveness of the sales team
• Communicate retailer strategies, initiatives and progress within Beiersdorf
• Take the lead role in selling and negotiating business development opportunities
• Manage and optimize trade spend
• Build ‘breadth and depth’ of relationships with key decision-makers & influencers

DO YOU POSSESS…

• Detail oriented and well-organized approach to managing multiple priorities
• Bilingualism in considered an asset (English/French)
• Provide insights which can be implemented in a sales environment
• Strategic thought leadership
• Strong presentation and communication (written and verbal) skills
• Excellent computer literacy, including Excel, Word and PowerPoint
• Excellent interpersonal skills; collaborative approach to dealing with multiple contacts
• Ability to develop fact-based, persuasive arguments across diverse and complex business situations
• Demonstrated track record of growth with 5+ years of similar experience at a consumer products company (preferably in HABA)
• AC Nielsen (and related data) skills and excellent analytical skills
• Self-motivated individual that can manage a home office position
• Bachelor’s degree required, MBA an asset
• Up to 15% travel (i.e., customer meetings, sales meetings, etc.)

Experience, skills and competencies that lend themselves to this role

We know that experience comes in all forms and we’re not necessarily looking for individuals who can hit the ground running (‘check all the boxes’) but may bring a unique blend of competence and capabilities that can grow into a role and/or bring news skills to the team.

A welcoming workplace that offers personal and professional growth for all individuals

At Beiersdorf, you’ll find:

• A welcoming workplace that fosters diversity, inclusion and belonging where every team member feels valued, respected, and supported
• A purpose-led company that cares about your personal and professional development with the right balance of structure and flexibility to thrive
• A dynamic community of life-long learners that values acumen, aptitude and the ability to learn as well as hard skills and established expertise
• A collaborative culture that leads with care, trust, simplicity and courage
• Nimble teams that enjoy challenging work and the ability to make an impact

Unique benefits that consider the whole person

We understand that you have a life outside of work, and we support you with unique benefits including:

• Growing number of Employee Resource Groups or affinity groups - to foster meaningful connections and belonging with other colleagues
• Summer Friday hours
• Generous and flexible vacation policy
• Comprehensive Wellness and Benefits program

Caring for skin means caring for people.

It all started with a pharmacist and a dream 140 years ago. Today, Beiersdorf is a global company with iconic brands — Coppertone, Aquaphor, Eucerin, Elastoplast and NIVEA — focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries — making people feel comfortable in their own skin.

At Beiersdorf, we care beyond skin. We care for people — our employees, our customers, our consumers and our communities — and our planet. We know that diversity of thought, backgrounds, experience, and perspective enriches our culture and fosters innovation and ingenuity. We know that responsibly sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.